Khaled Banakhar

INTERNATIONAL FLOORS CONTRACITING is supplier and contractor in the field of flooring solutions serving all kind of projects in KSA.
✓ Achievement:
1- Planned for targeting TBC for entering government educational sectors projects in KSA 2019.
2- Awarded three years contract with TBC for supply & apply for early childhood schools around KSA.
3- As per strategic sales plan for 2019, execution led to an increase in sales revenue by 30%.
• Responsibilities:
▪ Provide management to staff and leadership to the organization that aligns with the company’s business plan and overall strategic vision.
▪ Drive company results from both an operational and financial perspective.
▪ Set challenging and realistic goals for growth, performance, and profitability.
▪ Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.
▪ Provide accurate and timely reports outlining the operational condition of the company.
▪ Spearhead the development, communication and implementation of effective growth strategies and processes.
▪ Works and lead with other executives on budgeting, forecasting and resource allocation programs.
▪ Create, implement and roll out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within the company.
▪ Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management level employees and executive leadership team members.
▪ Forge strategic partnerships and relationships with clients, vendors, banks, investors, and all other professional business relationships.
▪ Participate in the company’s road shows. Meet, interact, and present information effectively to potential investors and private equity firms.
▪ Foster a growth oriented, positive, and encouraging environment while keeping employees and management accountable to company policies, procedures, and guidelines.

BATTERJEE MEDICAL COLLEGE is one of biggest private medical college in the region offering a variety of bachelor's degrees in healthcare programs with a unique medical education.
✓ Achievements:
1- Developing human resources by system use MenaITech software, which contributes for paperless work environment.
2- Activating maintenance BMS system, creating maintenance plans over the year.
3- Activating ERP procurement system and activating min/max inventory system.
4- Increasing the student capacity from 1, 700 students to 3, 500 students, by increasing the number of classrooms without costs
• Responsibilities:
▪ Creating, communicating, and implementing the organization's vision, mission, and overall direction. Leading the development and implementation of the overall organization's strategy.
▪ Provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and proper systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.
▪ Leading, guiding, directing, and evaluating the work of other executive leaders including Deans and head of programs, depending on the organization's reporting structure.
▪ Formulating and implementing the strategic plan that guides the direction of the business or organization.
▪ Overseeing the complete operation of an organization in accordance with the direction established in the strategic plans.
▪ Evaluating the success of the organization.
▪ Demonstrating the leadership necessary to make the organization's mission a success. This leadership includes providing leadership vision, leadership that attracts followers, and all other aspects of successful leadership.
▪ Monitoring the institute, purchasing, IT, maintenance, media, and PR, hostel, security, and personnel departments; ensures compliance with institute policy and procedures .
▪ Monitoring Human Resource Services to ensure that proper procedures are followed during the Faculty and Staff hiring process and administers processes for inventory control \ staff continues education programs.
▪ Develops and implements procedures within the college that support internal control including, but not limited to assets control, expense authorization, and reconciliation of institute accounts .
▪ Upgrade and implement an appropriate system of policies, procedures, internal controls, and accounting standards.
▪ Plan, coordinate, and execute the annual budget process.
▪ Provide analytical support to internal management team including development of internal reporting capabilities.
▪ Improve administrative and operational accounting services such as grants, payroll, and payment processing.
▪ Contribute to the strategic goals and objectives as well as the overall management of the organization.
▪ Maintain continuous lines of communication, keeping the dean informed of all critical issues.
▪ Represent the organization externally, as necessary, particularly in lease negotiations.

AL HAYAT BUILDING MATERIALS is part of the Hardware for Plumbing, Heating Equipment and Supplies Wholesalers Industry.
✓ Achievement:
1- Work on policies and procedures and amend the necessary to be in line with the group and company systems.
2- Create a database for all entire employees to transfer data to MenaITech.
3- Develop the entire organizational chart of all departments.
• Responsibilities:
▪ Responsible for all Human Resources functions in the Establishment including recruitment, selection, placement, and induction and training needs of manpower.
▪ Responsible for salary negotiation, job-offer, contract and its specific terms and conditions.
▪ Responsible for formulating HR policies and procedures.
▪ Responsible for staff attendance.
▪ Responsible for co-ordination with all department Heads/Manager/Supervisors.
▪ Ensure prompt and efficient services to all Employees of the Establishment without any prejudice.
▪ Responsible for Saudization in the Establishment.
▪ Solving staff problems to improve job- satisfaction.
▪ Support Manager / Supervisor in building and maintaining an awareness of procedures and process for efficient service.
▪ Responsible for TQM staff development.
▪ Participates actively in TQM System development.
▪ Maintains confidentiality of the Establishment.

BATTERJEE MEDICAL COLLEGE is one of biggest private medical college in the region offering a variety of bachelor's degrees in healthcare programs with a unique medical education.
• Responsibilities:
▪ Handles all the administrative matters regarding day-to-day operations and procedures for the concerned executive office and ensures that all activities relating to the concerned function complies with policies and procedures.
▪ Manages the day-to-day operational activities of the concerned executive’s office including making the meeting arrangements, preparing, and tracking purchase requisition, preparing reports and other activities.
▪ Provides top administrative assistance and support producing accurate and timely contract documentation, letters, documents, MIS reports and spreadsheets for the concerned executive.
▪ Creates and maintains an effective filing system where reference indexing, updates and retrieval process are used acting as a custodian for confidential documents.
▪ Schedules events, programs, and meetings, prepares agendas and plans for committee, board, other meetings, and prepares minutes of meeting.
▪ Maintains good communication with staff to ensure that all correspondence is handled in a timely and professional manner
▪ Supervise the activities of secretarial/clerical staff including planning and organizing the department workflow, conducting performance evaluations.
▪ Organize internal/external meetings, events, programs, or conferences (local and international) as required by the concerned executive.
▪ Represents executives at meetings as required by the concerned executive, record the minutes, and prepare draft summaries.
▪ Prepare records such as agendas, notices, summaries, and resolutions for Council meetings.

KING FAHD HOSPITAL in Jeddah considered as a landmark medically, it is the largest Ministry of Health hospital in the region. It has several specialized centers and departments, including centers for heart, nose, ear and throat, kidney, as well as a dental center and a center for laparoscopy surgery, and can practice nuclear medicine in its Diagnostic Radiology Department.
• Responsibilities:
▪ Answer phone calls and redirect calls to the appropriate individual.
▪ Record patient information.
▪ Digitize patient information.
▪ Verifying transfer information.
▪ File patient records.

BUPA ARABIA is the largest health insurers in the Kingdom of Saudi Arabia, with individual clients as well as some of the Kingdom's largest companies.
• Responsibilities:
• High level of customer service and professionalism.
• Maintain a thorough knowledge of all departments, our company network of hospitals, products, and services so that customers are provided accurate information on its provider and proceed general queries with confidence.
• Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.
• Work effectively both individually and as part of a team to achieve both individual and department goals and objectives.
• Strive consistently to promote a positive team spirit.
• Contribute to the team positively.
• Solve the customer complaints without the need of further escalations
• Ensure the proper follow up of the recovery plan • Ensure that the complaints are entered into the complaints system tracker to take preventive actions
• To establish excellent relationships with the providers insurance directors

Training for 3 month.

- Searching for the equipment out of country.
- Work as supplier for government company.
- Filing and follow up with clients for delivered quotations.