Khaled Elsaeed

• Managing employee residency permits and renewals.
• * Handling employee files and personnel records.
• * Coordinating with government authorities and labor offices.
• * Supporting daily HR and administrative operations.

- Managed daily operations to ensure smooth and efficient functioning of the branch.
- Developed and implemented strategies to increase sales and improve customer satisfaction.
- Monitored and managed budgets, ensuring cost control and profitability.
- Designed and executed staff training programs to enhance team performance and service quality.
- Supervised inventory management and maintained optimal stock levels to meet customer demands.
- Addressed and resolved customer inquiries and complaints to uphold high service standards.
- Led promotional campaigns and collaborated with the marketing team to boost branch visibility and revenue.
- Ensured compliance with health, safety, and food hygiene standards.
- Collaborated with suppliers and vendors to ensure timely and cost-effective procurement

• Managed daily operations to ensure smooth and efficient functioning of the branch.
• Supervised inventory management and maintained optimal stock levels to meet customer
demands.
• Addressed and resolved customer inquiries and complaints to uphold high service
standards.

supervise all restaurant activities and ensure compliance
manage all shifts for restaurant operations and schedule all process
responsible for marketing and advertising activities

مدير كول سنتر بشركة مطاعم ملاس بو خماس ومطاعم تاج

• Managed scheduling and allocation of resources to optimize service efficiency.
• Oversaw guest relations, ensuring a high level of satisfaction through personalized
service.
• Monitored and improved customer feedback processes to enhance service quality.

Dealing with requests and requests and providing appropriate solutions.
ensure the distribution of mail within the hotel

• Managed front desk operations, ensuring smooth check-in and check-out procedures.
• Supervised and trained reception staff to deliver excellent customer service.
• Addressed guest inquiries, complaints, and special requests to ensure satisfaction.

Develop a work plan inside the exhibition and follow up properly
organizing work inside the exhibition and distributing tasks to all associates
work to achieve the exhibitions sales goals
complete contacts and ensure their efficient use

• Managed showroom operations and ensured high-quality customer service.
• Developed sales strategies and handled customer inquiries and negotiations.