khaled Gamal

Technical support Specialist at Misr Elkheir Foundation

• Egypt - Cairo
• June 2009 to September 2011

Lead technical support staff.
Install and configuration windows 2003, 2008 R2 server.
Maintaining and troubleshooting DNS, DHCP, Active Directory 2008, and Symantec End Point Anti Virus Server.
Managing the Microsoft Exchange server 2007.
Managing the Microsoft Security Update Service (WSUS).
Responsible for planning, maintaining and troubleshooting Wireless LAN.
Support Microsoft office 2003, 2007 and configuration outlook (anywhere - mail server).
Solve problem hardware and software.
Design, implementing, and maintain Security and Backup procedure.
Lead on researching and introducing appropriate new IT solutions