Dept Collector / Senior
Al Wasl International Group
Total des années d'expérience :8 years, 11 Mois
• Working as Debt Collection Agent in Al wasl international group collection and customer Service agency in Bahrain form February 2012 till Nov’12 (Nine Months)
• Preparing monthly action plan to achieve my individual target
• Preparing weekly and monthly reports
• Reporting to the Collection Supervisor
• Negotiate with Customers to collect Banks invoices, loans and Telecom invoices
• Working as Senior Supervisor in Al wasl international group collection and customer Service agency in Bahrain form Dec’ 2012 till Dec’14(Two Years), leading consumer and corporate team about 20 agents to collect Telecom invoices, Banks invoices and loans from customers (Top performance on 2013, 2014)
• Managing a team of 20 debt collectors
• Training and coaching new staff
• Evaluating staff performance
• Follow-up with other department tasks as HR and Finance
• Reporting to the Collection Manager
• Redistribution cases between staff on a monthly or weekly as needed for work
• Conducting personal interviews for new employees
• Uploading data on CMS & CRM
• Working as Lawyer in Law Firm handling all kinds of cases and all courts degree Since Feb’06 (Before graduation) till Oct’10 (Four years and Eight months)
• Reporting to the Office Manager
• Proceedings before the courts of various kinds and degrees
• Carrying out administrative work
• Follow-up case files in various sections of the courts
• Copies of case files and see them in various sections of the courts
• Processing files sessions issues on a daily basis and review their documents
• Writing petitions, lawsuits
• Find legal information through books and references
• Writing and preparation of memorandum of defense in civil and criminal cases
• Sort files and indexed electronically
• Negotiated in the settlement of disputes
• Working as Office Manager in Law Firm handling all kinds of cases and all courts degree Since Nov’10 till Jan’12 (One year and Three Months)
• Managing a team of 4 lawyers
• Reporting to the Office Chairman
• Proceedings before the courts of various kinds and degrees
• Carrying out administrative work
• Follow-up case files in various sections of the courts
• Copies of case files and see them in various sections of the courts
• Processing files sessions issues on a daily basis and review their documents
• Writing petitions, lawsuits
• Find legal information through books and references
• Writing and preparation of memorandum of defense in civil and criminal cases
• Sort files and indexed electronically
• Negotiated in the settlement of disputes
• Conducting personal interviews for new lawyers under test