Network System Administrator
Alexanadria University
Total years of experience :23 years, 4 Months
System And Network Administrator
Responsible for designing, organizing, modifying, installing, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
Help desk Manager
Responsible for ensuring an outstanding level of customer services by providing direct IT support to students, faculty and staff in their university activities and by supervising the Help desk and managing the technical support staff. Responsible for leading the Help desk in engaging in more proactive planning and support and organizing the Help desk to be flexible and adaptable in meeting the changing needs of the University population
Website Administrator
Responsible for designing, organizing and modifying faculty's website content, articles and news.
also responsible for managing the faculty's E-learning portal.
Administer and ensure firm, fair and consistent class control.
Maintain and ensure consistent performance of all students and provide support though gradation and assessment process.
Assist all students and provide timely data and feedback to enhance academic progression.
Coordinate with students and assist to select appropriate career.
Attend faculty conferences, in-services and professional growth oriented program in relation to all courses.
Perform regular assessment of students, recommend them to tutors for further learning and evaluate performance by grading.
Help desk Manager
Responsible for ensuring an outstanding level of customer services by providing direct IT support to clients and staff by supervising the Help desk and managing the technical support staff. Responsible for leading the Help desk in engaging in more proactive planning and support and organizing the Help desk to be flexible and adaptable in meeting the changing needs of the company's ambition
Helpdesk Junior at Iso-Soft Corporation for E-business solutions.
Troubleshooting both software and hardware issues and guiding customers to problem solving.
