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khaled mujahed, Technical support

khaled mujahed

Technical support·Naffco

Jordan

Bachelor's degree, Mechanical engineering

Work experience

Total years of experience: 2 years, 10 months

Technical support

February 2016 - July 2017

Naffco

Dubai, United Arab Emirates

February 2016 - July 2017

Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Follow up the Orders, Invoice and Payment.
- Oversee product delivery and inspect firefighting systems installation.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and
potential for new products and services.
- Keep abreast of best practices and promotional trends and continuously improve through feedback.
- Report performance to site engineer includes whether the installation of firefighting systems is correct or
not.

Company industry:
Industrial Production
Job role:
Engineering

Assistant restaurant manager

September 2013 - June 2014

Tabl`dot/ north Cyprus

Cyprus

September 2013 - June 2014

-Serving food.
- Manage the deliver/receive food into the restaurant.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Machine operator

June 2013 - August 2013

Habebler

Istanbul, Türkiye

June 2013 - August 2013

Operating several machines in workshop.

Company industry:
Medical Clinic
Job role:
Engineering

Casual

June 2011 - August 2011

Ward restaurant/ Jordan

Amman, Jordan

June 2011 - August 2011

casual work

Company industry:
Catering, Food Service, & Restaurant
Job role:
Farming and Agriculture

Education

Eastern Mediterranean university/ North Cyprus

February 2015

February 2015

Bachelor's degree, Mechanical engineering

Cyprus

GPA (point): 2.78 out of 4

GPA (point): 2.78 out of 4

-

Skills

COLD CALLING
Expert
COLD CALLING
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
DELIVERY
Expert
DELIVERY
Expert
ENGINEERING
Expert
ENGINEERING
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
ANALYTICAL SKILLS
Beginner
ANALYTICAL SKILLS
Beginner
ATTENTION TO DETAIL
Beginner
ATTENTION TO DETAIL
Beginner
AUTOCAD
Beginner
AUTOCAD
Beginner
CLOSING
Beginner
CLOSING
Beginner

Languages

Arabic

Expert

English

Expert

Turkish

Expert