Khaled Tarek Abd Elnaby, SAP SuccessFactors Consultant

Khaled Tarek Abd Elnaby

SAP SuccessFactors Consultant

ECC Experienced Certified Consulting

Location
Egypt
Education
Diploma, Human Resources Management
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

SAP SuccessFactors Consultant at ECC Experienced Certified Consulting
  • Egypt - Cairo
  • My current job since July 2017
HR Coordinator at Egyptian International Motors
  • Egypt - Cairo
  • October 2015 to July 2017

• Maintaining an updated curriculum database and training records.
• Updating the company’s profile on the recruitment solutions website.
• Searching for different pools of qualified applicants.
• Receiving and coordinating hiring requests from the departments.
• Screening and shortlist resumes through company’s database.
• Calling shortlisted nominees to conduct phone interviews and scheduling interviews.
• Conducting interviews and evaluating applicants’ qualifications for vacant positions.
• Contacting the selected nominees for informing them about their feedback.
• Reviewing job descriptions and update it as often as needed.
• Implementing policies & procedures and update the code of conduct.
• Coordinating and supervising all the development programs that take place in the company.
• Mapping out training plans and new recruitment tools to be used.
• Choosing appropriate training methods per case.
• Identifying training and development needs within an organization through job analysis, appraisals and regular consultation with business managers and human resources departments.
• Coordinating most of the medical care requests.
• Creating a way of communication between employees and the medical service provider.
• Following up on every case to assure the employees quality of life.
• Undertake other duties as directed by direct manager.

HR Coordinator at Etisal international
  • Egypt - Cairo
  • March 2015 to September 2015

Responsible for developing sources of qualified applicants and screening applicants.
Responsible for Searching for different pools.
Receiving job requests from the departments.
Screening and filtering CVs.
Arranging Job Posts and ads for developing a pool of candidates.
Calling selected nominees to arrange interviews.
Responsible for administering pre-employment tests.
Conducts interviews and evaluates applicants’ qualifications for vacant positions.
Shortlist accepted nominees and arrange them for 2nd interview.
Contact the selected nominees for informing them about their feedback.
Undertake other duties as directed by direct manager.

Customer Service Representative at Raya Contact Center
  • Egypt - Cairo
  • January 2013 to December 2013

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.

Education

Diploma, Human Resources Management
  • at American University in Cairo
  • April 2016

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Bachelor's degree, Accounting
  • at Ain Shams University
  • May 2011

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Specialties & Skills

HR Consulting
Performance Assessment
Search Engine Submission
Strategic Planning
Recruitment
ADVERTISING
CALL CENTER
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FEATURES
HUMAN RESOURCES
RECEIVING
REPORTS
RESEARCH

Languages

Arabic
Expert
English
Expert