Operation Specialist
Alrajhi Takaful
Total des années d'expérience :9 years, 11 Mois
1-Review Insurance policies Request.
2-Supervising teamwork performance & improve quality.
3-Prepare daily required reports.
4-Analyze data to identify areas for improvement in the quality system.
5-Tracking IT to fix system issues or enhance it.
6- Follow -up customers' complaints and resolve.
7- Coordinate and cooperate with other departments.
•implement quality assurance standards
• Review the implementation and efficiency of any updating process.
• Check the customer complaints and non-conformance issues.
• Analyze data to identify areas for improvement in the quality system
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Identify training needs and organize training interventions to meet quality standards
• Coordinate and support on-site audits conducted by external providers
• Responsible for document management systems
1- Deposit\Withdrew money.
2- Issuing & cashing cheque.
3- Transfer money.
4- Buying and selling currencies.
Rewarded the Honor Degree