Khaled Omran

• Led and delivered successfully a Program for Ministry of Hajj heading 3 PMs, PMO and 70 professionals and Successfully transformed all internal and external processes, digital transform finance, Procurement, Store, maintenance, HR, payroll, self-services, document flow, electronic signature, documents archiving and physical security Oracle GRP, E-Archiving, CCTV and access control.
• Led and delivered successfully a Portfolio of projects for General Authority of Civil Aviation (GACA) including 4 projects (Oracle Engineering, SOC implementation, Collaboration and network and Airports Wi-Fi, Led and successfully delivered a Portfolio of projects in Makkah Municipality, Saudi Geological survey and more

• Led a team of 6 project managers, developed PMO office, developed policies and procedures and governance process.
• Led and delivered successfully critical and large programs and portfolios for Dubai Airports, Free zone, Ministry of Education, Al Ain hospital and more

• Heading Projects Department and Service delivery
• Controlled budget of 100 million USD per year and managed around 600 professionals, built PMO office, enhanced service delivery

Managed a Professional Services team as part of Telecom Sector in KSA, responsible for the largest 2 key Customers (STC and Mobily), managing portfolios with revenue of 80 million US dollars while maintaining the customer satisfaction and increasing project profitability

• Accountable to lead HP Business Transformation Optimization (BTO) team, responsible for all key customers in Middle East and Africa region (Kuwait National Petroleum Company, Oman Information Technology Authority, Zain Nigeria, Bank Audi Lebanon and Alfa Telecom Lebanon)
• Managed portfolio with revenue exceeds 70% of HP BTO Team for the above clients and contributed in hiring the team, building the projects financials and projects plans, helped expanding HP BTO business and helped building and executing the required training plan for this team.

• Responsible for Projects delivery and building the group PMO office
• Responsible for over sight of critical and sensitive customers as Royal Saudi Air force in developing Pilots flight simulators in conjunction with US government, Aegis and BAE system.
• Involved in supporting the customers to increase their stability and maturity of their IT organizations correctly by adapting ITIL framework and maximize benefit from it.

• Managed to execute projects delivery and service operations in Saudi Arabia.
• Responsible for adaptation of Service Delivery and Operations to ITIL framework.
• Involved in execution & delivery of critical projects with Saudi Telecom billing and fraud systems and CITC for mobile operators number portability clearinghouse.

• Managed Projects delivery department and PMO office and responsible for recruiting Projects staff
• Engagement of 2 of the biggest customers in aviation sector (Cairo International Airport and Egypt air) and managed the successful delivery of a major security program to 12 international airports in Egypt as well as ERP and portal projects to Egypt Air.

• Managed IT and telecommunication service for MENA region.
• Successfully built dept. from the size of 4 employees until it became 64 employees, while increasing department revenue by 1600%.