khaleel almasri, Senior Customer Support Engineer

khaleel almasri

Senior Customer Support Engineer

sedco

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, computer engineering
Experience
1 years, 6 Months

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Work Experience

Total years of experience :1 years, 6 Months

Senior Customer Support Engineer at sedco
  • Saudi Arabia - Riyadh
  • July 2013 to October 2014

- I take the cases opened regarding the Queuing system and arrange a visit to solve the issue, 1st remotely by talking to the customer, if no results I plan a travel to the customer, in order to solve and close the case.

technical support at Al Awael software solutions
  • Saudi Arabia - Riyadh
  • April 2013 to July 2013

Education

Bachelor's degree, computer engineering
  • at al balqa'a applied university
  • January 2013

Specialties & Skills

Field Support
Queuing
Project Management
Customer Service

Languages

English
Expert
Arabic
Expert