خالد أبو قدوم, Systems Administrator - Advanced

خالد أبو قدوم

Systems Administrator - Advanced

Injazat Data Systems

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Computer Information System (CIS)
الخبرات
18 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 10 أشهر

Systems Administrator - Advanced في Injazat Data Systems
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ سبتمبر 2016

Systems Engineer Experience in Multiplatform Unix and Linux environments, with hands-on expertise in Install, configure, integrate, maintain, and secure managed systems and at client sites. Deliver and support highly available systems SLA, to ensure system management architectures comply with provisioned policies to perform monitoring and event handling services.

KEY ACTIVITIES
System Administrator
• Executes Troubleshooting methodology and root-cause analysis to resolve complex and advanced level problems.
• Adheres to the agreed event management notification and escalation procedures.
• Performs problem management activities to minimize the adverse impact of faults and problems on the business caused by errors within the systems and to prevent recurrence of faults related to these errors.
• Leads availability management activities to optimize maintenance and design measures that meet contracted SLA’s.
• Prepares and executes systems maintenance plans to proactively manage reliability and service expectations.
• Responsible for auditing, upgrading, and managing OS’s on all production systems and components.
• Performs periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards. Perform thorough operational readiness activities.
• Identifies and follows best practices in performance tuning and optimization to identify and eliminate performance bottlenecks.
• Prepares and maintains technical documentation to assist with the on-going operation, maintenance, and development of the enterprise services.

End User Services
• Applies ITIL framework, closes Problem records within defined timeline threshold to minimize impact on client / outage.
• Acts as a Tier II/III focal point to resolve all break/fix and service degradation issues.
• Provides timely and frequent technical updates to customers, delivery and capability management.
• Understands and supports provisioned SLA services, this includes meeting response, resolution, reporting, and RCA timelines.

SPECIFIC SKILLS:
Storage Services:
• Midrange storage systems (EMC CLARiiON/VNX, HP EVA 3PAR), high-end solutions (EMC VMAX/DMX or HP XP),
• NaviSphere/UniSphere and command management (Agets, Analyzer, Alerting)
• Fabric management (CISCO and Brocade), ISL, Core-Edge, Access Gateway,
• Configuration; RAID groups, LUNs, snapshots, replication; local and remote,
• Meta LUN operations; creation, expanding and shrinking,
• Storage agent’s installation and configuration on connected hosts.
• Capacity planning, performance analysis and tuning (ORACLE/Exchange/SQL DB)
• SAN systems configuration backup/recovery procedures, and VSAN activities
• Multipathing tools; EMC power path, MPIO, installation,

Backup Services: -
• EMC-Legato Networker, HP Data protector
• Agent installation (UNIX / Windows)
• Module integration (Oracle / SQL / Exchange / NDMP)
• Media and license management
• Physical and Virtual Tape Library Management
• Cloning, Tape Vaulting, Backup configuration (retention, groups, clients)
• Reporting, performance monitoring, analysis, and capacity Planning
• Maintaining backup schedule, and backup system optimization and enhancement

UNIX Services:
• Instillation and administration of UNIX OS (Sun Solaris, Red Hat Linux, HP-UX),
• Administration experience in clustering (Sun Cluster, Red Hat Cluster, HP service guard),
• Software and patch administrations, SAN configuration/integration
• Perform system performance checks, backup and restore from OS image
• Knowledge of Console (HP ILO, HP MP, SUN ILOM/ ALOM/XSCF)
• User and printer configuration, Network, Security & Firewall configuration, ability to develop shell scripts for automation,
• Knowledge of virtualized environment using vMWare
• Backup software and other third party software integration

Senior Systems Engineer (Data Center) في Ministry of Interior - Kingdom of Bahrain
  • البحرين - المنامة
  • ديسمبر 2008 إلى سبتمبر 2016

•Manage vendor relationships and service contracts. Updates to service plans.
•Develops project objectives by reviewing project proposals and plans; conferring with management.
•Reporting to IT Director.
•Responsibilities as a Unix System Administrator include monitor and tune system to make sure of the optimum level of the performance.
•Keep a track of the appropriate software and upgrade the software packages.
•Maintain the site documents, procedural documents to keep track of the frequent changes.
•Interact with the clients to talk about the problems and request regarding the complex system issues.
•Preparing UNIX servers for Oracle installation (Creating Oracle users, Environment Variables, OS Level Tuning).
•Expert of GPFS (installations and configurations) and its usage for Oracle RAC implementations.
•VIO servers admin.
•Exper in Tivoli Storage Manager (TSM) Installation, configuration, trouble shooting.
•Monitoring and administrating all Servers, Block and Unifed Storage System and Tape libraries.
•Administration of users and groups.
•Troubleshooting and resolving problems with hardware, AIX, and application software.
•Running the Operation.
•Installing and configuring new IBM Systems Machines and high end IBM Servers (P720, P740, P750) including installing new hardware (servers, storages, SAN Switches…).
•Excellent troubleshooting and diagnostic skills
•Knowledge & experience of working with SAN Storage Infrastructures (DS4000, DS4700, V7000).
•Working with SAN Switches, configuration, zoning.
•Ensure the high availability of the servers by installing fixes and patches and trouble shooting.
•Work with development team and install the applications in the servers.
•Managing Oracle Solaris and Oracle Hardware Servers.

Infrastructure Projects have Done in MOI
1) Forensic Solution (NAS Storage).
2) Bahrain Custem Affairs Restructuring Data Center.
3) Traffic Data Center Production and Disester Recovery.
4) Image Cluster by SUSE Linux Enterprise High Availability Software.
5) Human Resource Management System (HRMS), on IBM Power750 and AIX Virtual LPAR.
6) Criminal law systems, on IBM Power740, GPFS Cluster.
7) Oracle Sun Ray and Microsoft terminal Services Environment (MSTS) upgrade.
8) National Security Agency - HRMS Project on Power8 Servers.

Engineer, Technical Support UNIX في STS Group (Specialized Technical Services )
  • الأردن - عمان
  • سبتمبر 2007 إلى ديسمبر 2008

•General purpose administrative tasks, including SUN hardware and Solaris OS (Log cleaning & scanning, performing troubleshooting).
•Complete integration and testing for the environment in the implementation phase of a project.
•Perform various preventative maintenance tasks.
•Awareness of all new patches and updates.

Programmer, E-Learning في AL-Zaytoonah Private University of Jordan
  • الأردن - عمان
  • أبريل 2006 إلى أغسطس 2007

Programmer, E-Learning

Computer Teacher في Pioneer Education Schools
  • الأردن - عمان
  • أغسطس 2005 إلى مارس 2006

Teaching Visual Basic 6.0 and Information Management for Grade 12.

الخلفية التعليمية

بكالوريوس, Computer Information System (CIS)
  • في University Of Jordan
  • سبتمبر 2004

GRADUATION PROJECT I used ArcView to View Digital Maps (Shape file), and manipulating these maps using Articles in ArcView. Then Convert These Digital Maps to Oracle Format (Spatial Data), and View these Maps Using Special Tools in Oracle 10g Called Mapviewer , then Find the Shortest Path Between Landmarks in this Map by Java Application. **I had A mark.

Specialties & Skills

IBM Servers
Clustering
Storage Management
ITIL Foundation Certificate
Installation of Hardware: Sun Fire Servers, IBM Servers, Dell Power Edge , Storage's and Libraries
Operating System: AIX 5.3, 6.1 and 7.1 Solaris Versions 9, 10 and 11 HP-UX. Linux Redhat and SUSE
Cluster Software:IBM General Parallel File System (GPFS) with Oracle RAC installation&configuration
UNIX Networking: TCP/IP, NFS, DHCP, Samba, Ethernet Channel, routing, DNS, Firewall.
Security: SSH, SSL, Disaster Recovery, PGP.
Scripting: Bash Scripting.
Backup Software: Tivoli Storage Manager (TSM), Veritas Netbackup, File System Backups (ufsdump, ...)
RAID: RAID technology hardware and software.
Configuration: X Manager,Sun Secure Global Desktop,VNC,Samba,Tomcat Apache,PHP,MySQL,Zones,Logica
SAN Storage: Storage Subsystem Management, Troubleshooting (IBM DS4700, IBM Storwize V7000, EMC)
SUN Ray Technology: installation and configuration.
Flash System

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Oracle Cloud Infrastructure 2023 Certified Architect Associate (الشهادة)
تاريخ الدورة:
July 2023
صالحة لغاية:
July 2025
ITIL Foundation V4 Certificate in IT Service Management (الشهادة)
تاريخ الدورة:
May 2019
ITIL Foundation V3 Certificate in IT Service Management (الشهادة)
تاريخ الدورة:
April 2013
صالحة لغاية:
January 9999
IBM Certified High Availability for AIX - Technical Support and Administration -v2 (الشهادة)
تاريخ الدورة:
December 2014
صالحة لغاية:
January 9999
IBM Certified Storage Specialist - Storwize V7000 Implementation V1 (الشهادة)
تاريخ الدورة:
November 2014
صالحة لغاية:
January 9999
PowerHA SystemMirror 7 Planning, Implementing, Customizing, Administrating (HACMP) (تدريب)
معهد التدريب:
Bahrain Gulf Business Machines (IBM Partner)
تاريخ الدورة:
June 2013
Power Systems for AIX - Virtualization I: Implementing Virtualization (تدريب)
معهد التدريب:
Bahrain Gulf Business Machines (IBM Partner)
تاريخ الدورة:
June 2013
Sun Certified System Administrator for Solaris 10 OS (الشهادة)
تاريخ الدورة:
October 2008
صالحة لغاية:
October 2008
AIX 5L System Administration I: Implementation (AU14) (تدريب)
معهد التدريب:
Bahrain Gulf Business Machines (IBM Partner)
تاريخ الدورة:
June 2009
Sun Certified System Administrator for Solaris 9 OPERATING ENVIRONMENT (الشهادة)
تاريخ الدورة:
December 2007
صالحة لغاية:
December 2007
IBM Certified System Administrator - AIX 6.1 (الشهادة)
تاريخ الدورة:
September 2010
صالحة لغاية:
September 2010