Senior IT Support Engineer
Zuhair Fayez Partnership
Total years of experience :40 years, 7 Months
Working as a Senior IT Support Engineer in Engineering and Information Systems Department of Zuhair Fayez Partnership Consultants, one of the leading Consultants, Engineering and Systems ISO Certified Company.
The Organization comprises of different operating systems, including Microsoft Windows, Novell Netware, Linux, SQL Database and Web Serves. Providing to end-users support to over 3500 users based in 15 locations.
1997-2005 Network Administrator at Royal Saudi Air force (Jeddah, Riyadh, Hail, Jouf and Hail) Air Bases projects under supervision of British Aerospace were my responsibility was included LAN, WAN structural cabling, network and system administration, hardware, software installation, troubleshooting and end-user support.
1996-2010 Sr. System Administrator Jeddah municipality projects were my responsibility was included supervised structural cabling, network and system administration, network, hardware, software installation, troubleshooting and end-user support.
2011-2016 Sr. IT Systems Engineer responsibilities included smooth running of all IT systems, Analyst/ budgeting networking, hardware, software as per projects requirement. Supervised system and network administrators at different locations in the KSA, monitor correct systems configuration, optimizing of servers, structural cabling, network, hardware installation, troubleshooting and end-user support, Backup/Restore Projects Data and SQL Database. Establish connectivity between.
Manage maintenance department, Client support, Analyst/budgeting networking/hardware/software as per client requirements, planning/design network architecture and implements.
Worked as Support Engineer in Eastern province region responsibility was included Maintenance of electronics devices, Installing, Upgrading, Troubleshooting and Maintenance of Hardware and LAN, On-site technical support to the clients such as Saudi Aramco, Saudi American Bank.d
Worked as Eastern province region technical department manager region responsibility was included monitor staff activities, assign task, test installed electronics and computer/ network equipment, etc.
Worked as Sr. Systems Support Engineer in western region responsibility was included analyst/budgeting networking, hardware, software as per client requirements, installing, upgrading, troubleshooting and maintenance of computer hardware and LAN, WAN, On-site technical support to the clients, developed inventory and maintenance management system application.
3 Years Associate Engineer in Electronics
Bechelor of Science from Punjab University Lahore