خالد الاعور

HR Manager between Qatar and KSA based in KSA and family still in Qatar. Still have a valid QID.

A Startup company designed to revolutionize Teacher Recruitment with AI-Driven Job Matching. With the problems of manual recruitment being inefficient with increase costs, SamurAi is an AI powered platform which automates vetting and job matching for teachers and in return has 50% less recruitment time, 30% improved matching accuracy.

• Provide and facilitate a level of high-quality advice and guidance within the company pertaining to all HR matters,
while playing a major role as a business partner in strategic planning for the entire organization. Additionally,
working as a key member of the Schools Leadership Team, by understanding the organizations objectives, issues,
needs, and key success factors. I also created and implemented all necessary measures to insure HR covers all
employee related needs including the schools talent management, retention and succession plan are implemented
to the highest standards.
• Oversee organizational- wide view of talent management (recruitment and staffing plans), and structure offers.
Support or lead higher-level searches, and advise on affirmative action objectives, as needed.
• Lead the HR function for all school staff: planning, recruitment of new staff, maintaining employment contracts,
prepare new employee orientation days, salaries, police checks medicals, visas, and other HR related activities.
• Working on policies, structures, projects and strategic planning on a group and regional level, including the yearly
school forecasting and budget.
• Lead a school transformation, where I facilitated the move of staff and resources while. Led new talent acquisition
and recruitment process for over 40 new hires.

• Led a team of Programmers, monitored the development of HR/Payroll application for a Jordanian company called
MenaITech that deal with governments and private sectors.
Key Responsibilities:
• Identified the project goals and scope, including associated risks, built a structured approach to successfully
complete the projects in the allotted time.
• Performed resource estimation for project team resources, assigned tasks, delegated authority and motivated team
members to work together on the project.

Nord Anglia Education is the world’s leading premium schools organization. We are a family of 43 international schools, boarding schools and private schools located in 15 countries around the world. Together, we educate more than 37, 000 students between the ages of 2 and 18 years old.
Key Responsibilities:
 Provide high quality advice and guidance within the company pertaining to all HR matters. To play a major role in strategic planning for the whole school and to work effectively as a key member of the School Leadership Team.
 First point of contact for SLT and line managers to provide coaching and support on HR fundamentals and employee related questions
 Cooperate on international projects within the NAE group
 Support the Admissions and Marketing team in promoting the school process and role
 Lead the HR function for all school staff in all 3 schools (Madinat Khalifa, Gharafa, Rayyan): planning, recruitment of new staff, maintain employment contracts, prepare new employee orientation days, salaries, police checks medicals, visas, and other HR related activities
 Manage the process of preparing and update HR related documentation
 Contribute to improvement initiatives for HR processes
 To report regularly to HR contact in Nord Anglia Education
 To support the performance management and development of the support staff team
 All staff are required to manage effective personal learning as part of the Company’s commitment to invest in staff as the key resource in the organization.
Ensure that Compass International School, Doha, Rayyan and Gharaffa meets Qatari statutory employment legislation for both local and expatriate employees.
 Liaise as and when appropriate with the local authorities and Nord Anglia Regional and International teams e.g. Personnel Department, Legal Departments and other statutory and professional bodies.
 Working closely with the Principal and Business Manager on staffing plans to ensure that the staffing levels are sufficient to deliver teaching, and for the administrating of the school in an efficient as well as cost effective approach.
 Direct HR department operations for the purpose of providing HR services including setting up timeframes and complying with related requirements achieving relevant HR objectives.
 Implement a wide variety of personnel processes and employment agreements and ensure that the company policy and procedure are fully adhered.
 Support line managers with performance management process as it applies to both teaching and support staff.
 Responsible for ensuring the accuracy of the monthly payroll.

The First Investor is one of the leading Shari’ah compliant investment banking firms and is regulated by the Qatar Central Bank with a currently capitalized at QR240 million it is considered as the largest Qatari closed shareholding investment banking firm. In 2009, it became a wholly-owned subsidiary of Barwa Bank
TFI provides specialized services and innovative solutions through three core business units:
Real Estate Investments: Advisory/Transactions/Fund Management
Investment Banking: Corporate Advisory/Mergers & Acquisitions/Equity & Debt Capital Markets/Structured Finance
Asset Management: Investment Solutions & Advice/Portfolio Management/Fund Management
Highlights:
 Spearheaded the new Group HR policy and Procedures manual and working on the new Job Descriptions and Organization Charts for the company.
Key Responsibilities:
 Since heading the HR department in TFI and main focal point with Barwa Bank my tasks include the full HR process. Recruitment/Training/HRMS(Oracle)/HR Services /Compensation and Benefits
 Preparing QCB HR related reports.
 Full System Payroll Process (including entry of data, processing leaves and benefits, incomes and deductions, …) Worked previously on SAP and now on Oracle e-business Suite.
 Proactively identifying and leading service projects to improve service performance and efficiency, project implementations and support, reviewing the quality of current IT services, introducing necessary measures to enhance service deliveries. Performing System performance tuning including systems evaluation, maintenance and up gradation.
 Managing user accounts, adding/deleting/modifying user account information, resetting passwords, etc. Supporting users with technical queries, providing answers or obtaining solutions from our systems provider. Assisting in the design and delivery of training/ application knowledge to users.
 Providing regular updates to the Line Manager on implementation success, potential delays and resource adjustments needed in order to achieve project goals.
 HR Generalist (with certificates) recruitment, training and development, HR Services, loans and applications.
Key Projects to Credit:
TFI HR Standard Grading, Policies & Procedures assignment and Bonus/incentives
Job Evaluation / Job Description / Competencies Project
- Evaluating and Updating The First Investors Job Description to a more international and professional JD in the process of taking competencies courses and Job evaluation trainings.
HR/Payroll management System for The First Investor
 MIS Reports
 BSS
 P&P’s
 Induction
 Medical Insurance project
 QCB Reports

The newest Islamic bank in Qatar, it is licensed and regulated by the Qatar Central Bank. It provides full range of Shari’ah compliant banking services.

Highlights:
• CIPD Certified
Spearheaded HRMS projects by coordinating laterally between diverse technical teams and vertically across management hierarchy to seamlessly implement - project rollouts and process enhancements.

Key Responsibilities:
• Providing technical leadership to develop technical solutions that meet the organizations HR needs with respect to functionality, performance and reliability.
• Identifying and analyzing critical business issues and developing support procedures for enhancing existing core applications, software packages and network systems including the support on the Mena HRMS.
• Acting as the conduit for the amalgamation and sustainability of the HRMS Management and support and Payroll systems. Preparing QCB HR related reports.
• Proactively identifying and leading service projects to improve service performance and efficiency, project implementations and support, reviewing the quality of current IT services, introducing necessary measures to enhance service deliveries. Performing System performance tuning including systems evaluation, maintenance and up gradation.
• Providing 1st line support for all incidents and problems that occur on the banking applications, monitoring day-end system performance reports for anomalies, and effected immediate remedial measures. Scrutinizing service level performance and addressing user satisfaction gaps/ issues.
• Diagnosing and troubleshooting problems on live environment. Proffering support for calls raised by users, including maintenance, problem resolution, project work and improvement of infrastructure and processes.
• Managing user accounts, adding/deleting/modifying user account information, resetting passwords, etc. Supporting users with technical queries, providing answers or obtaining solutions from our systems provider. Assisting in the design and delivery of training/ application knowledge to users.
• Assessing and managing security risk in IT Systems. Informing SI about any potential security issues, facilitating technical actions required to ensure the security of the data.
• Providing regular updates to the Line Manager on implementation success, potential delays and resource adjustments needed in order to achieve project goals.

Key Projects to Credit:
PWC: HR Standard Grading, Policies & Procedures assignment and Bonus/incentives for Barwa Bank (August 2012 to Present)
-In coordination with PricewaterhouseCoopers conduct a review and recommend changes if appropriate in Barwa Bank organizational structure to determine whether the reporting levels and span of control are appropriate.

Job Evaluation / Job Description / Competencies Project (June 2013 to Present)
-Evaluating and Updating Barwa Bank and subsidiaries Job Description to a more international and professional JD in the process of taking competencies courses and Job evaluation trainings.

HR/Payroll management System for Barwa Bank and Subsidiaries (April 2012 to August 2012)
-HR/Payroll application for called MenaITech HR/Payroll system that deals with governments and private sectors, MenaITechs comprehensive HCIS addresses the latest statutory and legislative requirements and helps organizations implement best practices in HR functions.

• MIS Reports
• BSS
• News letter
• Intranet
• Reports on HR Helpdesk
• P&P’s
• Induction
• List of deliverables for PWC
• Job Description Updates
• Salary Scales and Benefits for Subsidiaries
• Medical Insurance project
• Org Charts (With PWC and Hay Group using different methodologies and approaches)
• QCB Reports

• Spearheaded HRMS projects by coordinating laterally between diverse technical teams and vertically across
management hierarchy to seamlessly implement - project rollouts and process enhancements. The process was set to
be completed in 8 months which includes case studies implementation testing and roll out. We completed it in 5 months
and it was Live on the 6th month. This reduced operational costs by 20% enabling the bank to introduce new features
such as gratuity payments, succession planning and performance appraisals.
Key Responsibilities:
• Providing technical leadership to develop technical solutions that meet the organizations HR needs with respect to
functionality, performance and reliability.
• Identifying and analyzing critical business issues and developing support procedures for enhancing existing core
applications, software packages and network systems including the support on the Mena HRMS.
• Acting as the conduit for the amalgamation and sustainability of the HRMS Management and support and Payroll
systems. Preparing QCB HR related reports.

Highlights:
• Led a team of Programmers, monitored the development of HR/Payroll application for a Jordanian company called MenaITech that deal with governments and private sectors.

Key Responsibilities:
• Identified the project goals and scope, including associated risks, built a structured approach to successfully complete the projects in the allotted time.
• Performed resource estimation for project team resources, assigned tasks, delegated authority and motivated team members to work together on the project.
• Gathered requirements and communicated project plans, updates/ adjustments to the team to ensure project continues to meet key deliverables.
• Evaluated and identified users requirements, recommended IT infrastructure requirements/ up gradations, to ensure acceptable levels of security, disaster management and data recovery plans.
• Supported users on new application and software service deployments by analyzing the network characteristics of applications, assessing impact of these services on the network and verifying that they function efficiently.
• Kept abreast of latest technological advancements & utilized potentials of the same in order to respond to the distinctive needs of user.

The Company provides e-government software for state and local agencies to manage activities for permitting, code enforcement, licensing and case management.

Highlights:
• Designed and rolled-out high-end projects for Municipality of Abu Dhabi and Doha on a licensing product.

Key Responsibilities:
• Collated requirements by applying Requirements Engineering concepts encompassing - determining the requirements of a new/ altered system, considering possibly conflicting requirements of the various stakeholders/ end users to avoid pitfalls of ill-defined requirements.
• Designed, developed, implemented and supported high-quality software build configurations, project repositories, technical support documentation and dependent systems.
• Envisioned outcomes using Use Case driven approach, captured behavior that can improve system robustness. Built a shared vision of the targeted systems under developed, by bridging the gap between the business people and the people who understand how to build a solution.
• Created test scenarios/test cases to ensure software performs in line with requirements outlined in functional & design specifications prior to release. Monitored execution of test plans to cover end-to-end scenario to prevent issues in production.
• Provided direction and assistance to continually improve project management methods, tools and processes, and to grow internal capability for ERP system support and project management best practices. Managed delivery of effective support for ERD as well as ERP systems and day-to-day operations.

• Collated requirements by applying Requirements Engineering concepts encompassing - determining the
requirements of a new/ altered system, considering possibly conflicting requirements of the various stakeholders/
end users to avoid pitfalls of ill-defined requirements.
• Designed, developed, implemented and supported high-quality software build configurations, project repositories,
technical support documentation and dependent systems.
• Envisioned outcomes using Use Case driven approach, captured behavior that can improve system robustness. Built
a shared vision of the targeted systems under developed, by bridging the gap between the business people and the
people who understand how to build a solution.
• Created test scenarios/test cases to ensure software performs in line with requirements outlined in functional &
design specifications prior to release. Monitored execution of test plans to cover end-to-end scenario to prevent
issues in production.
• Provided direction and assistance to continually improve project management methods, tools and processes, and to
grow internal capability for ERP system support and project management best practices. Managed delivery of
effective support for ERD as well as ERP systems and day-to-day operations.

Joined the organization as Application Developer, moved on upward career trajectories, to merit promotion to the position of Technical Consultant

Designation Chronology:
• Apr ’08 - Jan ’09: Technical Consultant
• Sept ’07 - Mar ‘08: Application Developer

Overall Responsibilities:
• Spearheaded a team of Engineers, pioneered technical solutions for development of products. Scrutinized client requirements and provided vision and integrity for the product to ensure achievement of revenue goals and client satisfaction.
• Designed and implemented the Content Management & Business Process Management System at the customer site and trained customers on it.
• Dexterously managed the ERP implementation life cycle from the early planning stage through post implementation stages for Abu Dhabi Ministry of Interior.
• Built strategic relationships with customers and strove to exceed their expectations by offering tailor-made end-to-end innovative and integrated IT solutions/ services to create unprecedented levels of customer service.
• Managed presales activities including evaluating tender documents, developing technical proposals, solution design, scope of work and costing sheets.
• Conducted technical presentation for clients and advised/ assisted them to deal with infrastructure/ security challenges and achieve greater business success by aligning their IT strategy with their business strategy, advised on product capabilities, recommended solution designs and implementation methodology.
• Conceptualized IT training plans for new team members through internal training class and technical sessions, provided an effective and efficient user support service.
• Managed the complete lifecycle of the project, established project scope, requirements definition, and solutions architecture with primary responsibility for client satisfaction, schedule & budget adherence, and providing oversight to assure project success.
• Evaluated, maintained and tuned the performance of Oracle9i server. Conducted Oracle database backup and restore operations.
• Consistently delivered rapid, outstanding service and support, worked closely with the technical team to support networking systems, disaster recovery planning and testing to resolve various technical issues.

Key Projects to Credit:
Abu Dhabi Judiciary Department - UAE
Analysis, design, implementation and support for Notary System

The Ministry Of Interior in UAE
Analysis, design, implementation and support for ECMS & BPMS
Implementing and manipulating the following:
- Translation Application.
- OCR Application.
- Fax server

Department of Economical Development
Analysis, design, implementation and support for Accela Automation
Administrative configuration of the application, working on all documents and transaction for preparing the UAT for the Municipality

Training classes for Hotel Establishment Computer System
Trained the police and hotel staff on a system used to track all movement of hotel guests.