System Analyst
Hafr Albatin University
Total des années d'expérience :9 years, 10 Mois
System Analyst: Main job
Creating system guidelines and manuals for the organization, consult with Departments mangers to determine the role of the IT system in organization. Maintaining and upgrading existing systems as required. Designing new computer systems and frameworks. Troubleshooting technical issues. Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent. Conducting regular reviews of systems and generating reports on efficiencies and improvement areas. Structuring business requirements and communicating plans with stakeholders for review and approval
Senior Enterprise Applications Admin: is part of my job
Follows all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Evaluate and ensure the performance and reliability of the applications by monitoring these systems for high availability, load balancing, and satisfactory response time using third-party tools. Follows the day-to-day operations related to own job to ensure continuity of work. Work closely with other IT support team to resolve any performance related issues and provides recommendations for enhancements or changes as deemed necessary. Provides training and technical support to product end users, in order to support the continuous and effective operation of organization’s systems and applications and achieve adherence to pre-defined. Keeps record of all issues reported and solutions provided, in order to enable the identification of trends and the development of solutions that will increase the efficiency of the applications. Determine future growth requirements of the applications in areas such as database size, server and storage resources; provides technical analysis recommendations and works with other IT support team to address application capacity needs.
System Administrator: is part of my job
Create and analysis database plan & projects. Maintenance error for faulty database. Follow-up backup system database (Internal & External).
IT Contract Administration Analyst: is part pf my job
Prepare contracts for sales and purchases. Create and manage contracts strategy that related to IT department. Generate reports on the current status of existing agreements. Negotiate contract terms, conditions and pricing and follow up to ensure execution according to the negotiated terms. Create standardized language for new contracts that related to IT department. Analyze and report on specific risks associated with contracts
- Is charge of overseeing 15 IT departments of municipalities in the Eastern Region Municipality
- Aid in defining the strategy, design, and procedures for IT infrastructure Partner with important stakeholders from throughout the organization
to analyze business requirements and provide IT solutions. Aid in defining the strategy, design, and procedures for IT infrastructure Partner
with important stakeholders from throughout the organization to analyze business requirements and provide IT solutions.
- Assess cost and productivity levels and to provide recommendations for enhancing the IT infrastructure, track the performance of information
technology systems.
-Oversee the design and implementation of new IT systems and services as well as significant IT projects.
- Keep up with crucial IT activities, including servers, email systems, operating systems, security tools, applications, laptops, desktops, software,
and hardware.
- Recruit, train, and coach workers, communicate job expectations, and evaluate performance to manage the IT team.
Supervised IT project manager, business analysts and quality assurance personnel in establishing high-performing IT project teams.
- Structuring business requirements and communicating plans with stakeholders for review and approval>
- Create and manage contracts strategy that related to IT department.
- Collaborate closely with other IT support teams to address any performance-related concerns, and if deemed essential, provide suggestions
for improvements or adjustments.
- Follows the day-to-day operations related to own job to ensure continuity of work.
Identify the applications' future capacity requirements, including those related to database size, server resources, storage and collaborate with
other IT support teams to solve these requirements
- Creating system policies and guides for the company, consulting managers of the various departments to ascertain the function of the IT system
in the company. .
- Working together with the IT team, project leads, and business analysts to find solutions and make sure they are workable and consistent.
Sale STC Product Such as Mobile phones, prepaid and postpaid calling or data sim card, phone lines and Routers by using Oracle’s Cloud Platform as a Service (PaaS) and Cloud Software as a Service (SaaS), Hyperion financial planning suite, data management appliances Exadata. Fix connection problems such as calling or data sim cards, and Mobile software problems and bills. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards and Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports
Received customer queries via telephone, e-mail and in person.
Provided reasonable and satisfactory response to customer queries.
Had knowledge about banking services and products
Visited retail outlets.
Oversaw development of new outlets.
Achieved retail targets.
Handled the power supply to customers.
Monitored customer bill payments.
Shut down power supply upon delay in bill payment and resume upon payment.
Database Design and Implementation: In my advanced Database course project, I created the entire data model for a Library application. The implementation is done on Oracle. The project includes writing database specifications, ER modelling, ER-to-relational mapping, Normalization (BCNF), database implementation and testing. The project gave me chance to create and test on entity types with subtypes, weak entity types, multi-valued attributes, relationship cardinalities (1:1, 1:N, M:N), Integrity Constraints and vast variety of queries (self-join, outer-join, Correlated, Non-correlated, Nested, RANK, TOP-N, queries that perform UNION, INTERSECT, MINUS, SUM, AVG, MAX, MIN, GROUP BY, HAVING, ORDER BY). Information Visualization: In this project I build a responsive web page that shows the number of accidents occurred in a year in Michigan, USA. I took leverage to add more attributes in to action and used different technologies to visualize data. I used Google Maps API to visualize the accidents up to the county level. It further allows you to zoom in to the street level. I also used Google Charts, Javascript, jsfiddle to visualize the accidents in accordance to age, gender and Intoxication. For ease, I used Bootstrap, HTML to build a web page. Graduation Project: I used Bootstrap and HTML to build the web pages, JSP to make the web pages generated dynamically, Javascript to add client-side behavior to the HTML pages. In order to make event-handling and API callouts much simpler I used JQuery, a Javascript library by which we can achieve versatility and extensibility. This web based application is developed using Java and JSP/Servlet web technologies and is based on the server – client model. Eclipse was used to develop the application as it is one of the most widely used IDE for web development. MYSQL was chosen as the RDMS for data persistence and Apache Tomcat as the web container to host the web application. JDBC API was used as a bridge between the database and the web application. On the front-end side CSS and javascript were used to create an appealing user interface for the web application.
Principal of Management Principal of Electronic Commerce COBOL Programming Management information sy