IT Specialist
Raytheon Technologies
Total years of experience :6 years, 5 Months
• Experienced IT infrastructure manager with a good track record of delivering high-quality IT services.
• Proven ability to manage IT operation and maintain IT infrastructure, including Cisco switches, server, CCTV networks, and IPTV systems.
• Led a project to upgrade the business switches and join the network with a US team.
• Also working on projects to upgrade the DNS server to a virtual machine, patch security vulnerabilities, plan and lead a Disaster Recovery test, and work on a project for e-waste old laptops.
• In addition to technical skills, also experienced in providing end-user support and training.
working as a Network engineer in maintenance project with
(The General Presidency for the affairs of the Grand Mosque and the Prophet's Mosque)
• Responsible for administering, monitoring, and maintaining Cisco switches.
• Monitoring and troubleshooting any issues on Wi-Fi networks at the Grand Mosque of Makkah.
Taif University Library Project
- Provides technical support for an application (Symphony Integrated Library system).
- Help the library staff understand the system and functions.
- Troubleshooting and resolve customer issues related to the system.
- Submit reports to the library management about the system and its work.
- Support server on which the system operates within the library and coordinate with IT management at Taif University.
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