خالد كرامه

• Maintaining a strategy-focused outlook and defining the product strategy and roadmap.
• Deliver MRDs and PRDs with prioritized features and corresponding justification
• Work with external third parties to assess partnerships and cooperation opportunities
• Executed the pilot release of the product in the market and gathered and analyzed the market feedback
• Project Management for developing the product using Agile methodology.
• Planning, follow-up, report and manage activities of the technical team.
• Setting a vision for how technology will be used in the company.
• Ensuring that the technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Acting as a mentor to team members.
• Managing budgets and time frames.
• Staying on top of technology trends and developments.
• Ensuring all technology practices adhere to regulatory standards.
Key Achievements:
• Successful implementation for the pilot product with 7 medium sized clinics in Dubai (6 months pilot implementation)
• Successful development for the product with more than 30 releases for mobile application and 15 release for the web applications
• Successful implantation for 12 integrations with EMR systems
• Conducted 1 successful partnerships with another pharmaceutical startup company
• Conducted 1 successful partnerships with international laboratory
• Contributed with the business development team in 3 major accounts acquisition
• Delivered 6 PRDs and managed the release of 6 main modules of the system

• Handling projects on-site teams for accomplishment of development & testing, deployment, integration, training and support of solutions in accordance with RTA IT Corporate Architecture Standards & applicable policies.
• Dexterously leading the complex operational/strategic initiatives and executing Application Governance Framework (AGF) to ensure the operation & performance of PMO achieving strategic objectives.
• Administering an agreed methodology for all programs and projects from pre-initiation phase to closure as per PMO templates/standards; monitoring and managing vendors/stakeholders’ performances & SLA (Internal & External SLAs).
• Successfully managing the projects within scope, time, cost & quality, complying with contract requirements; ensuring smooth commissioning, start-ups and closure.
• Planning, scheduling & controlling all phases of project development, including cost-benefit analysis and managing materials & manpower resources to register maximum productive output.
• Reviewing, initiating and executing contracts and handling project budgets while keeping costs down besides overseeing the maintenance of projects after completion.
• Guiding assortment and execution of new technology through onsite architecture teams assigned for various applications review scopes.
• Handling project-related periodic performance reviews, writing statements of work (SOW) and dealing Service level agreements (SLA) to measure and report their KPIs.
• Providing guidance & knowledge of inspection, Geo Fencing & Tracking, Assets Movement tracking and Governance framework to safeguard operational excellence.
Key Achievements:
• Scrutinized projects & initiatives from client’s side (RTA side) to safeguard resolution of issues related to the short period of application while multiple vendors were running simultaneously (dependencies, integration and all conflict issues and problems).
• Accomplished numerous Enterprise & non-enterprise projects for various business units with the Organization.
• Settled all RFPs related to the obligatory applications based on the best practices, ensuring substantial cost savings.
• Estimated proposals and negotiated with the vendors for ensuring best prices for the best products.
• Succeeded, calculated & supervised IT maintenance contracts, outsourcing projects, certifying cost savings and securing benefits.
• Achieved the internal evaluation of onsite personals and completed the required enhancements of employee performance.
• Enhanced instigated methodologies, policies and procedures with reference of input, impact & output, causing high compliancy rates.

• Project Manager & implementation consultant for strategy and performance
• Planning and defining scope, Analysis and requirement gathering.
• Understanding of the work environment of the customer, and the structure of the organization, and how the procedures work.
• Manage dependencies between different process, software and projects
• Decide the best implementation of models and KPIs depending on an in-depth knowledge of the client business, chosen methodology and the software capability.
• Guide the implementation activities of the KPIs, processes and the integration services.
• Coordinating activities and control the project progress, changes, risks and issues.
• Conduct meetings with the client’s management to keep them informed about the project Schedule, Risks and Issues.
• Conduct meeting with the client business users to extract information with a high precision and short time.
• Handling the contractual issues, letters and variations.
• Keep up with the project schedule and update activity to the project management tool.

Industry: Consultancy
• Project Manager & implementation consultant for strategy and performance
• Planning and defining scope, Analysis and requirement gathering.
• Understanding of the work environment of the customer, and the structure of the organization, and how the procedures work.
• Manage dependencies between different process, software and projects
• Decide the best implementation of models and KPIs depending on an in-depth knowledge of the client business, chosen
methodology and the software capability.
• Guide the implementation activities of the KPIs, processes and the integration services.
• Coordinating activities and control the project progress, changes, risks and issues.
• Conduct meetings with the client’s management to keep them informed about the project Schedule, Risks and Issues.
• Conduct meeting with the client business users to extract information with a high precision and short time.
• Handling the contractual issues, letters and variations.
• Keep up with the project schedule and update activity to the project management tool.

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