خالد متروك حامد matrouk, Technical Support Engineer

خالد متروك حامد matrouk

Technical Support Engineer

pan gulf holding

البلد
المملكة العربية السعودية
التعليم
بكالوريوس, BS.c in Thermal and Hydraulic Machines Engineering
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Technical Support Engineer في pan gulf holding
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ أغسطس 2015

Technical Engineer
Technical support engineer with good knowledge to find suitability solutions for
fixing, anchoring(chemical anchors and through bolts), and supporting systems
for (pipes and cable tray), by a Spanish brand (INDEX FIXING SYSTEMS),
good knowledge in :
1-loads calculations software (INDEX Cal) (fischer COMPUFIX ).
2-seismic calculations.
3- 3D drawings by (solidworks).
4- 2D Drawings by (autocad).

Responsibilities
1-Prepares technical submittals, specification write ups, for Engineering
products & follow up with specifiers and influencers to get it included in the
specification documents.
2- provide Technical support for customers through training's and seminars to
consultants, contractors and influencers
3-Coordination & communication with sales forces to ensure sales of specified
engineering products.
4-Rides with sales team to solve contractors’ issues using our engineering
products and assists them in closing sales opportunities of engineering products
through coaching as well as proactively generates new business opportunities.
5-build design solutions that fit prospect needs and requirements.

Sales & Marketing Engineer في pan gulf holding
  • المملكة العربية السعودية - جدة
  • أغسطس 2014 إلى أغسطس 2015

Sales Engineer for two Spanish brands specialists in fixing systems, anchor
bolts, Hex bolts, screws, Steel Channels, supporting systems in general.
the other brands its for power tools and discs.

Responsibilities:
1-searching for new clients
2-Establishing new, and maintaining existing, relationships with customers
3-Managing and interpreting customer requirements
4-Calculating client quotations
5-Preparing reports for head office
6-Recording and maintaining client contact data
7-Making technical presentations and demonstrating how a product will meet
client needs.
8-Providing training and producing support material for the sales team
9-Negotiating tender and contract terms and Solving client problems.

Mechanical Site Engineer (Ff/Pl) في oqap abo roman contracting
  • الأردن - عمان
  • أكتوبر 2013 إلى يوليو 2014

الخلفية التعليمية

بكالوريوس, BS.c in Thermal and Hydraulic Machines Engineering
  • في Al-Balqa' Applied University - Faculty of Engineering Technology,
  • أغسطس 2013

Graduation project: Air Conditioning System Using Variable Refrigerant Volume Fluid

Specialties & Skills

Microsoft Office
Technical Support
AutoCAD
Solidworks
Design Development
Technical
3D drawing

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Anchoring and installation support systems design (تدريب)
معهد التدريب:
INDEX FIXING SYSTEMS
تاريخ الدورة:
March 2016
المدة:
60 ساعة
English Business Writing Certification (الشهادة)
Trainee Maintenance Engineer. (تدريب)
معهد التدريب:
Miyahuna Co . -Zay Water Treatment Plant
تاريخ الدورة:
June 2012