Area Manager
HB BRANDS
مجموع سنوات الخبرة :20 years, 9 أشهر
The ability to consistently achieve sales and profitability goals for all area
* Maintaining to provide exceed guest expectations service by providing directions to RGM & to monitor the achievement.
* Demonstrates commitment continuous quality improvement to keep the stabilities in all area
* Set standard for result and coaching by following company standard
* coordinate with the operation manager for Developing and managing the operating budget of restaurant.
* Ensure that the restaurants have the correct food products at all times by managing the orders of management team, checking restaurants par level, aduiting for safety and Haygienc
* Checking, defines roles, responsibility and controlling work effectively
* Studying marketing tools, for guest relations, competitors to attractive a new market segment and increase the number of guests
* Controlling the P&L variable items by comparing action plan for all area
* Handling the evaluation and promotion of general managers with coordinating with operation manager according their performance
* solving business problem amonge any between any team memberquickly, fairly and consistently
* Participate in any headoffice conferences/ training meetings that encourage business and team development and improving
* Identify strengths and weekness to develop needs in others and coach others in the development of those skills
*direct the whole team to achieve the desired goals
*Demonstrates the ability to consistently achieve sales and profitability goals
* Maintaining to provide exceed guest expectations service by clearing service standard to employees and effectively handling guest complain
* Demonstrates commitment continuous quality improvement
* Set high standard for result and coaching self and employees
* Defines roles and responsibility and controlling work effectively
* Having a good guest relation to attractive a new market segment and increase the number of guests
* Controlling the F&B cost and supply cost by giving classroom to employees about saving
* Handling the staff evaluation and promotion of team members with coordinating with training manager
** Accomplishment
* Achieve SAFE audit and ECUSURE with degree 100 % onetime
* Achieve the highest monthly profit percentage
* Increasing the number of guest by 10% last year through marketing plans
* we always focusing with mystery shopper and getting an excellent score
* We always achieve more than 95 % of CTR (certified training restaurant)
*Restaurant training contact for last 4 years, and developing the trainers
company has business in Trading, Restaurants, Fashion, Telecom, Retail ...etc. the main head office in Kuwait
Reporting to restaurant general manager
* Preparing the buffet set up in the buffet days and leading the server to the set goals
* Handling the employees schedules and vacations plan
* Responsible for organize the set menu parties and business meeting lunch
* Submit the employee evaluation and staff files
** Accomplishment
We win the prize of best restaurant in the town 2003
The restaurant was achieve the monthly target profit and highest PPA
Le Meridian Makadi bay Hurgada owned by eastern company one of the biggest companies in Egypt has much other business like construction, tobacco
Reporting to the restaurant manager / Ass. manager
* Preparing the restaurant for buffet breakfast, lunch, dinner,
* Focus on server during the business, train the new team
* Preparing bar order and restaurant set up
* Handling a class rooms for waiters to improve their performance
Aida beach hotel in the north coast of Alexandria beside Marina Village owned by marberilla company in Cairo
which I took my training there in summer during my studies in collage of tourism
First year training in Kitchen all department
preliminary of the master in hotel management food cost control, and how to achieve the theoretical food cost comparing by the actual food cost
I had got course at Ein Shams University in Microsoft office usage of net work , excel, word and powerpoint
4 years hotel management college, studied food cost, kitchen management, menu planing, service etiquette, storage, food nutrition, housekeeping, restaurant management and guest satisfaction ,
High School (