خليل حسين الملحم

• Coordinate cross-functional operations to ensure continuity and efficiency within a fast-paced operational
environment.
• Support the preparation of operational reports and KPI monitoring to facilitate decision-making and
operational performance improvement.
• Contribute to workflow analysis and identify process improvement opportunities to reduce delays and
enhance operational efficiency.
• Manage operational documentation and information while maintaining strict standards of confidentiality
and data accuracy.
• Support communication and coordination among operational teams to ensure smooth day-to-day
operations.
• Contribute to strengthening operational coordination across multiple departments and functions.

• Supported high-volume logistics operations handling between 20, 000 and 25, 000 daily orders while
maintaining inventory accuracy of up to 99.5%.
• Utilized Astro WMS to optimize workflow and inventory management within a fast-paced operational
environment.
• Contributed to inventory organization and distribution efficiency improvements, supporting operational
continuity.
• Maintained compliance with safety and quality standards in a precision-driven environment.
• Assisted in onboarding and training new employees while enhancing operational coordination within the
team.

• Embedded within airport operational teams, observing and documenting multi-stakeholder coordination
between airlines, ground handling providers, and airport authorities, with direct exposure to Airport
Operations Center (AOC) and Operations Control Center (OCC) activities.
• Monitored ground handling procedures, including aircraft turnaround operations, airside coordination,
service provider handovers, and time-critical resource allocation.
• Gained foundational knowledge of air cargo operations and supporting logistics, including cargo
documentation processes and compliance with security and dangerous goods regulations (ADR-certified
knowledge).
• Observed the practical implementation of safety and quality standards in a regulated airport environment,
strengthening understanding of ICAO/IATA standards and Safety Management Systems (SMS).
• Analyzed coordination procedures among airlines, ground handlers, and airport operations teams, including
operational dependency mapping and communication protocols.

• Managed warehouse operations using ERP and WMS systems within a highly structured healthcare
logistics environment.
• Supported order fulfillment processes in accordance with safety and quality standards.
• Maintained accurate operational documentation and ensured continuity of workflow processes.
• Contributed to operational improvements within a structured and fast-paced environment.

• Led daily operations and managed a team of more than 20 employees in a high-volume operational
environment.
• Oversaw daily operations generating approximately SEK 150, 000 in revenue.
• Improved operational efficiency and reduced order processing times by 15%.
• Implemented FIFO procedures, contributing to a 20% reduction in waste.
• Managed workforce scheduling and resource allocation to optimize operational performance and
continuity.