Assistant Professor of Innovation, entrepreneurship, and Project Management
Abu Dhabi University
مجموع سنوات الخبرة :17 years, 1 أشهر
• Collaborated with the program director to create dynamic, ongoing curriculum development and instruction improvement program.
• Wrote and modernized advanced Information technology, and project management course materials, including syllabus, assignments, and exams.
• Mentored graduate students in effective next-steps for education and career preparedness.
• Utilized innovative methods of instruction, including PowerPoint presentations, interactive class activities and discussions to present course material.
• Advanced academic research in the fields of Innovation, entrepreneurship, project resilience and management, and IT management.
• Collaborated with the chair of the industrial engineering department to create dynamic, ongoing curriculum development and instruction improvement program.
• Wrote and modernized advanced project management course materials, including syllabus, assignments, and exams.
• Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
• Utilized innovative methods of instruction, including PowerPoint presentations, interactive class activities and discussions to present course material.
• Reached out to struggling students to identify areas of confusion and rectify issues before exams.
• Taught small groups of students focused on specific parts of coursework mainly in project management and industrial engineering.
• Assisted faculty with clerical tasks such as copying papers, collecting assignments and preparing materials for upcoming classes.
• Checked assignments, proctored tests, and provided grades according to university standards.
• Conducted research on project resilience and management.
• Led 7 to 15 onshore and offshore team members in the delivery of multiple IT, cloud-based, strategic HCM migrations projects requiring close cooperation among members to share information and develop solutions to meet a broad array of deliverables.
• Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes in order to automate, using my software development skills, the generation of strategic reports to senior management. This led to Improvements in quality processes for increased efficiency and effectiveness.
• Worked with external HR and payroll VPs to resolve HCM implementation problems, improve operations and provide exceptional customer service.
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
• Presented metric reporting and weekly account reviews to the project team and clients.
• Led 12 to 30 onshore and offshore team members in the delivery of multiple IT, cloud-based, strategic HCM migrations projects requiring close cooperation among members to share information and develop solutions to meet a broad
array of deliverables.
• Worked with external HR and payroll VPs to resolve HCM implementation problems, improve operations and provide exceptional customer service.
• Increased customer satisfaction (NPS score of 9/10) and repeat business through the relentless pursuit of resolutions to problems arising from the
implementation of HCM solution, protecting company reputation and loyal client base.
• Presented metric reporting and weekly account reviews to the project team and clients.
• Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
• Saved between $10, 000 and $20, 000 by pushing for and documenting change requests leading to the implementation of cost-saving initiatives and
creating fresh new approaches to long-standing problems.
• Managed a minimum of 3 projects each year while maintaining adherence to budget, schedule and scope requirements.
• Oversaw and participated in planning, application development, verification and risks involved in software projects.
• Evaluated, assessed and recommended software applications that would meet project requirements.
• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
• Gathered requirements, defined scopes, allocated resources, and established schedules meeting or exceeding project demands.
• Closely collaborated with project members to identify and quickly address problems.
• Meet the stakeholders of proposed applications, elicit, and analyze the user requirements
• Develop, maintain and support software applications using Microsoft technologies and programming languages.
• Helped solve diverse program problems with in-depth analysis.
• Documented procedures and business processes and shared information with appropriate stakeholders.
• Evaluated and adopted new technologies to address changing industry needs.
• Managed the innovation team that includes the VP of engineering, the General manager of Cooper Power Systems.
• Completed internal and external analysis using Visio and BPMN to establish an innovation process and an innovation strategy.
• Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
• Encouraging good habits and modeled practical problem-solving to enhance innovation.
• Conducted training and change management processes to improve generating innovative ideas.
• Coordinated with the IRPhotonics team in developing project plans for prioritized initiatives.
• Collaborated with IRPhotonics product manager to design, build and test Java applications.
• Developed a JAVA user interface using programming languages such as JAVA under Linux.
• Analyzed requirements and designed, developed and implemented software applications for multiple software systems such as managing SDH and SONET commands.
• Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
• Built, tested and deployed scalable, highly available and modular software products.
MBA degree in IT management in order to develop the necessary skills to interact with professionals and technicians in the IT field, as well as with managers to advise them in their choices of applications or systems, and with the users of the systems that have been deployed.