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Khalil Khattari, Vice President and Operations Director

Khalil Khattari

Vice President and Operations Director·Prema Group

Jordan

Diploma, Digital marketing

Work experience

Total years of experience: 20 years, 10 months

Vice President and Operations Director

May 2017 - Present

Prema Group

Amman, Jordan

May 2017 - Present

Prema Group Vice President Duties
Creating, communicating, and implementing the organization’s vision, mission, and overall direction

Leading, guiding, directing, and evaluating the work of other executive leaders including assisting senior directors and managers

Formulating and implementing the strategic plan that guides the direction of the group’s business such as developing the strategic marketing plan, in addition to implementing the overall strategic direction

Achieving the organization's overall strategic goals and contributing to the sales and profitability requirements of the business as determined by the strategic plans

Overseeing the complete operation of the organization in accordance with the direction established in the strategic plans

Evaluating the success of the organization

Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry development and standards

Organization quality control and KPIs management


Prema Group (PremaIT and PremaR&D) Operations Director Duties:

Integrating PremaGroup companies functions

Developing sister companies specialization Vs. Integration strategies

Developing cross-selling strategies between group companies

Getting involved in long-term business planning at the managerial and executive level

Assisting upper management in setting goals that promote the Prema Group’s growth

Overseeing projects daily operations of the organization

Preparing budgets, schedules, and other organizational reports as needed

Providing advice and guidance to departments and employees

Managing team workloads in order to meet goals and deadlines

Developing plans to increase efficiency and reduce costs

Improving existing systems and policies

Managing customer satisfaction and getting involved in key or targeted customer activities

Working closely with other departments to promote efficiency

Identifying improvement areas and plans

Executing plans designed to meet organization’s goals

Researching new technologies and alternative methods of efficiency

Planning and controlling change

Setting and reviewing budgets and managing cost

Ensuring financial targets and other agreed targets are met in all departments

Keeping employees motivated and organizing appropriate training

Ensuring the business operates within the group's mission statement

Managing quality assurance programs

Company industry:
IT Services
Job role:
Management

Operations Director

April 2016 - April 2018

PremaR&D

Amman, Jordan

April 2016 - April 2018

Getting involved in long-term business planning at the managerial and executive level

Assisting upper management in setting goals that promote the PremaR&D growth

Overseeing projects daily operations of the company

Preparing budgets, schedules, and other company’s reports as needed

Providing advice and guidance to departments and employees

Managing team workloads in order to meet goals and deadlines

Developing plans to increase efficiency and reduce costs

Improving existing systems and policies

Managing customer satisfaction and getting involved in key or targeted customer activities

Working closely with other departments to promote efficiency

Identifying improvement areas and plans

Executing plans designed to meet PremaR&D goals

Researching new technologies and alternative methods of efficiency

Planning and controlling change

Setting and reviewing budgets and managing cost

Ensuring financial targets and other agreed targets are met in all departments

Keeping employees motivated and organizing appropriate training

Ensuring the business operates within the company's mission statement

Managing quality assurance programs

Company industry:
IT Services
Job role:
Management

Digital Manager

December 2014 - April 2016

Holler

Dubai, United Arab Emirates

December 2014 - April 2016

Creating social media strategy

Creating online presence strategies for clients

Creating E-Commerce platforms

Creating budgets for social media activities

Planning social media campaigns

Developing traffic plans and creating goals and benchmarks to meet

Working with internal stakeholders

Developing SEO & SEM strategies and execution plans

Recruiting and managing the social media marketing team

Managing change and adopting social media into the corporate culture

Optimizing social media channels for SEO as well as usability

Generating monthly reports on marketing campaign’s performance

Company industry:
Advertising
Job role:
Marketing and PR

Digital Manager

September 2013 - April 2016

Leo Burnett

Amman, Jordan

September 2013 - April 2016

Creating social media strategy

Creating online presence strategies for clients

Creating E-Commerce platforms

Creating budgets for social media activities

Planning social media campaigns

Developing traffic plans and creating goals and benchmarks to meet

Working with internal stakeholders

Developing SEO & SEM strategies and execution plans

Recruiting and managing the social media marketing team

Managing change and adopting social media into the corporate culture

Optimizing social media channels for SEO as well as usability

Generating monthly reports on marketing campaign’s performance

Working with other marketing branches to integrate different activities

Company industry:
Marketing
Job role:
Marketing and PR

Head of Social Media and Corporate Digital Development

September 2012 - September 2014

Kuwaiti Danish Dairy Company (KDD)

Al Kuwait, Kuwait

September 2012 - September 2014

1. Corporate Digital Development

Designing and implementing company digital strategies.

Setting specific digital objectives and monitor progress

Ensuring smooth operation for all digital tools and applications

Overseeing digital projects

Generating innovative ideas to increase web traffic

Training internal teams to use digital technologies

Collaborating with internal teams to ensure brand consistency

Suggesting new optimization methods to improve customer experience

2. Community Management

Develop and maintain a comprehensive social media strategy

Leading the development of organization’s social media management standards, policies, and rules of engagement

Social media customer care and support (Social CRM)

3. Content Creation and Management

Managing content from product owners and executing it in a social media compatible format

Designing applications that serve the customers and build a long-lasting relationship with the company

Working with all the company stakeholders to explore and identify ways to integrate social media into business strategies and marketing campaigns

Social media crisis management

4. Social Outreach

Conducting the proper reporting system to keep the company up-to-date with the social media sphere

Build solid relationship with social media influences.

Applying market research and development methods to learn and understand emerging trends

5. Digital Marketing

Developing and implementing digital strategies with focus on high growth in revenue and ROI in marketing costs

Managing key marketing channels including: SEO, SEM, media, email marketing, and mobile marketing

Reporting, analysis, and on-going optimization

Researching, identifying and implementing new online traffic and customer acquisition opportunities

Ongoing planning and implementing customer acquisition activities

Managing digital activities with external suppliers and agencies

Digital Marketing

6. Social Media Advertising

7. KPIs, goals and objectives management and measurement

Company industry:
FMCG
Job role:
Marketing and PR

E-marketing Specialist / Online Marketing Specialist

March 2009 - September 2012

Umniah Mobile Company

Amman, Jordan

March 2009 - September 2012

Search Engine Optimization (SEO), including keyword research, on-page website optimization, link building and other off-page optimization, pay-per-click advertising

Social Networking, such as Facebook, LinkedIn, YouTube, and Twitter, whereby successfully establish an effective presence on these services and others, which truly deliver return on investment

Reputation Management by monitoring the web for comments about the company and its products or services

Email Marketing, building an email list and managing it; emails design and writing; and campaigns tracking and monitoring

Mobile Advertising

Website Management

Company industry:
Telecommunications
Job role:
Marketing and PR

Project Manager

April 2007 - March 2009

Batelco Jordan

Amman, Jordan

April 2007 - March 2009

Owning the successful delivery of the project and ensuring client’s acceptance

Producing and maintaining key documents related to each project including all project plans, schedule, documents, development approach, and other guidelines

Managing and Monitoring project using task management and prioritization tools

Tracking, measuring, and reviewing project progress. This includes adjusting
plans and communicating change

Managing communications related to the project - to and from the client as
well as internally - with all stakeholders

Managing client satisfaction

Managing escalation of issues as appropriate and being responsible for their successful resolution

Managing the change request process, including related communications, project plan adjustments, resource allocation, and client invoicing

Pre-Sales support

Working with upper management to identify the resources that are required
to successfully deliver the project requirements and manage budget

Doing Search Engine Optimization (SEO)

Developing Search Engine Marketing (SEM) plans for clients

Company industry:
Internet & E-commerce
Job role:
Information Technology

Web PHP Developer

August 2005 - April 2007

Batelco Jordan

Amman, Jordan

August 2005 - April 2007

Building Products Using HTML/CSS/JS/PHP/MySQL and other front-end technologies

Developing and deploying applications using cross platform technologies and cross browser environment

Documenting project builds and maintenance

Building user interfaces and prototypes from wireframes and designs

Working on different development and debugging tools to debug cross browser issues

Following and implementing industry accepted best practices and tools

Solid Understanding of Object-Oriented Programming (OOP)

Updating Current Websites to Meet Modern Web Standards

Company industry:
Telecommunications
Job role:
Information Technology

Education

IDM

June 2011

June 2011

Diploma, Digital marketing

United Kingdom

Jordan University

March 2005

March 2005

Bachelor's degree, IT - CIS

Jordan

GPA (point): 2.9 out of 4

GPA (point): 2.9 out of 4

Skills

Digital Marketing
Expert
Digital Marketing
Expert
Business Development
Expert
Business Development
Expert
General Management
Expert
General Management
Expert
Project Management
Expert
Project Management
Expert
Business Operations Management
Expert
Business Operations Management
Expert
MS Office
Expert
MS Office
Expert
Google Analytics
Expert
Google Analytics
Expert
Facebook Fan Pages
Expert
Facebook Fan Pages
Expert
Web Design and Usabilty
Expert
Web Design and Usabilty
Expert
Search Engine Marketing (SEM)
Expert
Search Engine Marketing (SEM)
Expert
Web management
Expert
Web management
Expert
Search Engine Optimization (SEO)
Expert
Search Engine Optimization (SEO)
Expert
Twitter - Corporate
Expert
Twitter - Corporate
Expert
ERP
Expert
ERP
Expert
Telecommunications
Expert
Telecommunications
Expert
Operations Management
Expert
Operations Management
Expert
Digital Monetization
Expert
Digital Monetization
Expert
E-Commerce
Expert
E-Commerce
Expert
MS Project
Expert
MS Project
Expert
Innovative Digital Solutions
Expert
Innovative Digital Solutions
Expert
Google AdWords
Expert
Google AdWords
Expert
Budgeting
Expert
Budgeting
Expert
Corporate Communications
Expert
Corporate Communications
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Web Platforms
Expert
Web Platforms
Expert
Project Management
Expert
Project Management
Expert
IT Solutions
Expert
IT Solutions
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Mobile Applications
Expert
Mobile Applications
Expert
Image Processing
Expert
Image Processing
Expert
Augmented Reality
Expert
Augmented Reality
Expert
Online PR
Expert
Online PR
Expert
Online Crisis Management
Expert
Online Crisis Management
Expert
Interactive Projection
Expert
Interactive Projection
Expert
Online Advertising
Expert
Online Advertising
Expert
Online Reputation Management
Expert
Online Reputation Management
Expert
Virtual Reality
Expert
Virtual Reality
Expert
Gamification
Expert
Gamification
Expert
Automation & Robotics
Expert
Automation & Robotics
Expert
Corporate Social Media
Expert
Corporate Social Media
Expert
Smart Selfie Booths
Expert
Smart Selfie Booths
Expert
Mixed Reality
Expert
Mixed Reality
Expert
360
Expert
360
Expert
Business Development
Expert
Business Development
Expert
General Management
Expert
General Management
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

Arabic
Expert
English
Expert
German
Beginner

Memberships

IDM (institute of direct marketing)

Digital Marketing Student

March 2010

Training and Certifications

Training
Super Fans Program
Leo Burnett Dubai
Sep 2015
Digital 2.0
Flip Media/Leo Burnett Dubai
Apr 2014
Group intensive training
Advanced Brand Facebook Page Management
Oct 2011

Hobbies

  • Motorcycle Riding