Training Senior Advisor
Rabigh Refining and Petrochemical Company (Petro Rabigh)
Total years of experience :19 years, 5 Months
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•Developing and defining the competencies that are a valuable management tool which provide a common language and framework for understanding the organization performance
•Improving the top management commitment to the framework, ensuring that it is based on the mission, vision, values and strategy of the organization and then communicate it effectively.
•Implementing the competency framework, using it to build a linked and organized group of critical HR processes.
•Monitoring and Auditing the Performance Management Process (PMP) cycle.
•Delivering a high level of service to both operational HR team and wider business.
•Designing and implementing effective HR procedure and administrative system to support business needs and delivering business results.
•Facilitating and Communicating information regarding development and training with internal departments and external institutions.
•Providing analysis and advices to operational managers on how learning interventions will improve their departmental performance .
•Analyzing learning needs, planning training, organizing training delivery and controlling training budget.
•Co-Designing and developing training and development programs based on both company and the individual needs.
•Designing, Implementing and Evaluating University Cooperative Training Program
•Identifying / Establishing training vendors list that match company’s training and development needs.
•Producing reports management summaries and status reports on various training issues / initiatives.
•Perform other duties as assigned with the department.
•Monitoring and Auditing the Performance Management Process (PMP) cycle.
•Leading and Supervising the PMP group .
•Facilitating and Communicating information regarding development and training with internal departments and external institutions.
•Providing analysis and advices to operational managers on how learning interventions will improve their departmental performance .
•Analyzing learning needs, planning training, organizing training delivery and controlling training budget.
•Co-Designing and developing training and development programs based on both company and the individual needs.
•Designing, Implementing and Evaluating University Cooperative Training Program
•Identifying / Establishing training vendors list that match company’s training and development needs.
•Producing reports management summaries and status reports on various training issues / initiatives.
•Perform other duties as assigned with the department.
•In-charge of training reporting to the brand's Operations Manager
•Responsible for delivering class-room & in-store trainings for staff, facilitating the training by coordinating trainees, dates & locations with Operations Manager & store managers.
•Delivering training to new staff on customer service, selling skills & product knowledge
•Maintaining learning planers, trackers & records of training sessions.
•Monitoring evaluations of trainings in co-ordination with Operations Manager & store managers.
•Maintaining inventory of training kit / stock & maintaining training budget
•Reporting to the Operations Manager regularly. Conducting in-store visits to indicate performance of staff.
•Provides all kinds of administrative and office support.
•Manage all telephone calls and daily incoming and outgoing mail.
•Understand and assist with the flow of confidential information.
•Maintain and oversight of files, calendars and coordinate travel schedules and arrangements.