Programme Officer /Project Coordinator
Punjab Information Technology Board |
Total years of experience :5 years, 3 Months
Key Achievements:
• Certification of Appreciation for outstanding performance in
General Election 2024 application designed for effective
coordination
• Honorarium awarded for outstanding performance on High scale
Project: Nigahban Ramadan 2024.
Key Deliverables:
Successfully involved in following deliverables:
1- Land information Management System
2- E-FOAS (E-Filling and Office Automation System)
3- Tenant Management System
4- Punjab Job Centers
5- Khidmat@Dehleez Mobile Application
6- Officer Mess Management Information system
7- Karkardagi Mobile Application
• Oversee day-to-day operations of projects to ensure successful
implementation within scope, timelines and allocated budget.
• Collaborate with key stakeholders to understand business goals
and objectives.
• Lead cross-functional teams in the design and development of ITbased systems.
Create detailed and clear documentation, including Business
Requirement Documents (BRDs), functional specifications, use
cases, and user stories.
Maintain and update documentation throughout the project
lifecycle to ensure accuracy and alignment with evolving business
needs
• Act as a liaison between clients and internal teams to ensure a
shared understanding of requirements and expectations.
• Conduct regular meetings with stakeholders to gather feedback,
address concerns, and provide project updates.
• Analyze existing information systems processes, perform gap
analysis, and propose customized solutions.
• Provide frontline support to clients, answering questions, and
guiding them through the resolution process.
• Collaborate with quality assurance teams to define test
scenarios and ensure that the developed systems meet specified
requirements.
• Oversee the User Acceptance testing (UAT) process, ensuring
that the delivered solutions align with client expectations.
• Create and maintain user manuals for new applications.
• Provide training and support to end-users during the
implementation and rollout of IT -Based systems.
• Address user queries and issues, ensuring timely resolution and
ongoing user satisfaction.
• Manage project procurement according to PPRA rules, conduct
inspections, maintain inspection reports.
Analyze software requirements and performed impact analysis.
Communicate with clients and project stakeholders to refine
requirements and fill the gaps where required.
Create detailed and clear documentation, including Business
Requirement Documents (BRDs), functional specifications, use
cases, and user stories.
Define and document software development processes
according to relevant projects and train project resources.
Identify weak process areas and propose improvement
solutions according to CMMI practices.
Create user manuals and training guides for clients and project
stake holders.
Perform gap analysis and analyze problem scenarios.
Prioritize test requirements according to needs of the clients.
Identify and report software defects and bugs.
Develop test scenarios to expand test coverage.
Design, write, review, and execute test cases.
Create reports, dashboards and visualizations to understand
business performance
Analyze process issues and bottlenecks and to make
improvements.
Manage project procurement according to PPRA rules, conduct
inspections, maintain inspection reports signed by relevant
supporting departments, and submit documents to the accounts
department for payment processing
Assist the Chief Operating Officer with daily tasks and
responsibilities, providing support in managing operations and
strategic planning.
Plan and oversee projects budgets, ensuring accurate
forecasting and allocation of resources.
Ensure that company policies are consistent with and
contribute to the achievement of business objectives.
Supervise the company's daily operations, maintaining a
smooth workflow across all departments.
Monitor operational costs, implementing measures to control
or reduce expenses to enhance profit margins.
Review and improve operational processes to boost efficiency
and streamline business activities.
Keep track of product inventories, coordinating with relevant
teams to ensure optimal stock levels.
Set performance goals for staff and track their progress, offering
guidance and support to meet objectives.
Manage campaign budgets, ensuring accurate issuance of
purchase orders and a smooth payment process.
Negotiate with vendors to secure favorable pricing and terms,
optimizing cost structures.
Coordinate cross-departmental activities to ensure seamless
collaboration and communication.
Build and maintain strong relationships with clients, suppliers,
and vendors, fostering a positive business environment
Final Projects: Department schedule Management System Inventory Management System