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Khawla Almarzooqi, E-Publishing Specialist (Digital Transformation & Analytics)

Khawla Almarzooqi

E-Publishing Specialist (Digital Transformation & Analytics)·Department of Culture and Tourism – Abu Dhabi

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 10 years, 11 months

E-Publishing Specialist (Digital Transformation & Analytics)

November 2023 - Present

Department of Culture and Tourism – Abu Dhabi

Abu Dhabi, United Arab Emirates

November 2023 - Present

Lead end-to-end delivery of high-impact digital transformation and digital publishing initiatives, managing scope, timelines, risks, and cross-functional stakeholders.

Drive delivery governance, executive reporting, and KPI tracking, developing dashboards and analytical reports using Excel and Power BI to support leadership decision-making.

Manage partnerships, vendors, and digital platforms to ensure on-time delivery, operational continuity, and alignment with strategic objectives across large-scale cultural and technology programs.

Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

Lead Specialist – Operations & Project Delivery

December 2022 - October 2023

Sharjah Book Authority

Sharjah, United Arab Emirates

December 2022 - October 2023

Led cross-functional projects supporting organizational operations, digital initiatives, and large-scale cultural events.

Managed vendors, service providers, contracts, and budgets, ensuring service continuity, cost control, and operational efficiency.

Acted on behalf of senior leadership to coordinate stakeholders, resolve issues, and ensure timely delivery of initiatives.

Company industry:
Publishing
Job role:
Information Technology

Senior Specialist – Technical Support & Training

September 2018 - December 2022

Sharjah Book Authority

Sharjah, United Arab Emirates

September 2018 - December 2022

Provided senior-level technical support and operational oversight for enterprise systems supporting publishing, digital platforms, and large-scale cultural initiatives. Coordinated with vendors and internal teams to ensure system availability, cybersecurity readiness, and service continuity. Led user support, troubleshooting, and training activities while supporting IT projects, reporting, and operational improvements.

Company industry:
Publishing
Job role:
Information Technology

IT Support Specialist

December 2015 - September 2018

Sharjah Book Authority

Sharjah, United Arab Emirates

December 2015 - September 2018

Delivered day-to-day IT support and system administration for organizational users and platforms. Supported hardware, software, and network operations, resolved technical incidents, and assisted in system upgrades and deployments. Collaborated with vendors and service providers to maintain IT operations and improve service efficiency.

Company industry:
Publishing
Job role:
Information Technology

Intern – Data / IT Support

February 2015 - June 2015

United Arab Emirates University

Al Ain, United Arab Emirates

February 2015 - June 2015

Supported academic and administrative teams with data analysis, reporting, and basic IT support tasks. Assisted in data collection, documentation, and system support activities, gaining hands-on experience in analytics, reporting tools, and operational processes within a large academic environment.

Company industry:
Higher Education
Job role:
Information Technology

Education

United Arab Emirates University

June 2015

June 2015

Bachelor's degree, Information Technology

United Arab Emirates

Relevant coursework in information systems, data analysis, project management, and business operations.

Skills

Data Analysis & Reporting
Intermediate
Data Analysis & Reporting
Intermediate
Budget Management & Cost Control
Intermediate
Budget Management & Cost Control
Intermediate
Digital Transformation
Intermediate
Digital Transformation
Intermediate
Executive Reporting & Coordination
Intermediate
Executive Reporting & Coordination
Intermediate
Stakeholder Management
Expert
Stakeholder Management
Expert
Digital Publishing
Intermediate
Digital Publishing
Intermediate
Project & Program Delivery
Expert
Project & Program Delivery
Expert
Operations Management
Intermediate
Operations Management
Intermediate
Governance & Compliance
Intermediate
Governance & Compliance
Intermediate
Risk Management
Intermediate
Risk Management
Intermediate
Data Visualization
Intermediate
Data Visualization
Intermediate
Vendor Management
Intermediate
Vendor Management
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Market Research Specialization
Agile Frameworks Fundamentals
AI for Business Leaders
Data Analysis & Visualization (Power BI)
Lean Six Sigma Black Belt

Hobbies

  • Digital innovation & emerging technologies
    Led nationally visible digital initiatives and programs Completed professional training in data analysis and digital transformation Contributed to large-scale cultural and technology projects