خولة خدومة, Marketing Manager

خولة خدومة

Marketing Manager

Talabat.com

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, management
الخبرات
8 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 1 أشهر

Marketing Manager في Talabat.com
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2018

• Created Quarterly plans based on business objectives
• Established Marketing goals based historical data and market research
• Developed and executed online and offline marketing initiatives
• Overseen offerings and came up with initiatives for new verticals & services
• Researched and analyzed market trends, demographics, competitor campaigns, and other relevant information to form marketing strategies
• Created and overseen on ground activation
• Worked closely with marketing team to develop branding and content for each campaign
• Approved and overseen the creative development of promotional materials, website/App banners, OOH materials, and other marketing-related projects
• Managed and established very important partnerships with key players in the market( Banks, Applications…etc)
• Communicated with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Worked within the department budget to develop cost-effective marketing plans for each campaign
• Managed big marketing budgets
• Adjusted marketing campaigns and strategies as needed in response to change in budget, objectives or support
• Created and managed PR plans, and provided assistance on press releases, opinion editorial, and events
• Managed all aspects of projects, including: meeting deadlines, time management, contingency planning, approval channels and procedures, budgeting, campaign analysis, and tracking / monitoring procedures.

Senior Marketing Specialist UAE & Oman في Talabat.com
  • الإمارات العربية المتحدة - دبي
  • مارس 2017 إلى يوليو 2018

• Worked closely with the Head of Marketing to support the organization’s growth by helping in developing the marketing plans
• Measured the effectiveness of marketing campaigns and activities
• Perform extensive quantitative and qualitative market research to implement data driven marketing campaigns and meet the business objectives
• Coordinated with the different stakeholders to ensure a smooth execution of the campaigns planned
• Assisted account managers in creating a growth plan for their accounts
• Created Media plan for 360 campaigns
• Provide insight and analysis on the CPA and potential ROI of new marketing activities
• Coordinated with creative team to ensure the execution of the main design of each campaign
• Designed and created Restaurant Marketing
• Created different performance reports, cost forecast, and ROI
• Assessed, planned and scheduled CRM support for restaurants and business( Content and scheduling for push and emails)
• Worked closely with the agency to identify and book OOH and created performance report
• Created sales pitch for different campaigns

Regional Commercial Account Manager Qatar, Bahrain and Oman في Talabat.com
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2016 إلى مارس 2017

• Analyzed sales of key accounts and created reports to gain insights into how to improve performance and maximize sales
• Identified Sales gap and opportunities to expand the business
• Created action plans based on data and reports & interpreted results against targets/objectives
• Developed a pricing structures for commercial banners
• Review all commercial plans to deliver maximum margin
• Designed and presented business proposals to established and prospective clients
• Created detailed monthly reports
• Monitored and tracked campaigns to determine effectiveness and future changes
• Assessed and researched market competition in order to develop effective tactical marketing plans
• Drove client revenue growth by increasing orders and acquisitions

Account manager_Qatar في Talabat.com
  • الإمارات العربية المتحدة - دبي
  • أبريل 2016 إلى نوفمبر 2016

• Primary point of contact & built long-term relationships with partner restaurants
• Developed a trusted advisor relationship with key accounts
• Helped customers to launch successful campaigns & promotions
• Forecast and tracked sales, GMV and customers growth
• Ensured a timely delivery of solutions based on customers needs and objectives
• Monitored and analyzed banners performance based on area and city and made amends depending on the objective to be achieved

الخلفية التعليمية

ماجستير, management
  • في The American university in dubai
  • يونيو 2018

MBA

بكالوريوس, Money, Finance and Banking
  • في university of Algiers 3
  • يونيو 2012

la thèse:la réalité de l’industrie de médicament en Algérie au sein d'EL KENDI industrielle

Specialties & Skills

Adobe Photoshop
Microsoft Excel
Microsoft PowerPoint
English
power point
logiciel Microsoft office,Internet
logiciel pccompta
Sales Force
MS office
analytical thinking
Time management

اللغات

العربية
متمرّس
الاسبانية
مبتدئ
الفرنسية
متمرّس
الانجليزية
متمرّس

الهوايات

  • horse riding
  • reading
  • swimming