Khawla Masri, it project manager

Khawla Masri

it project manager

Victory Arch group

البلد
الكويت - حولي
التعليم
بكالوريوس, Telecom and computer engineer .
الخبرات
12 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 1 أشهر

it project manager في Victory Arch group
  • الكويت - السالمية
  • أشغل هذه الوظيفة منذ مارس 2022

• Determine and define project scope and objectives.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Track project costs in order to meet budget.
• Develop and manage a detailed project schedule and work plan.
• Monitor progress and make adjustments as needed.

project coordinator في Victory arch
  • الكويت - السالمية
  • فبراير 2019 إلى فبراير 2022

Maintaining and monitoring project plans, project schedules, work hours.
Documenting and following up on important actions and decisions from meetings.
Preparing necessary presentation materials for meetings.
Ensuring project deadlines are met.
Providing administrative support as needed.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

SD engineer في huawei
  • الكويت - حولي
  • ديسمبر 2015 إلى ديسمبر 2018
NOC Engineer في fasttelco
  • الكويت - الكويت
  • أكتوبر 2012 إلى نوفمبر 2015

Pre-Implementation
Configure & document Corporate Internet connections including various kinds of ADSL, SHDSL, Fiber & WIMAX
Building Frame relay networks, ATM networks & Leased Line Networks, and build router configuration for frame relay, Leased Line & ATM services (Cisco, 3COM, ..)and troubleshoot connection problems
Configure Corporate Data Connections to connect between Headquarter and branches
Configure IP telephony to connect Customers to our Cisco Unified Call Manager
Configure Cisco Gateways/Routers (IP to IP gateways), Cisco Switches, VLANs, DHCP server, NAT(static and dynamic)
Configure Residential Internet connections including various kinds of Residential ADSL Wireless Routers and USB modems
Update & maintain the allocation of IP Addresses for Corporate connections.
Post-Implementation
Modify & delete Corporate Internet & WAN connections
Set up & maintain monitoring & Traffic Analysis systems for corporate connections
Troubleshoot corporate connectivity problems
Troubleshoot & monitor FastTelco’s core equipments and links to our upstream provider
Provision of router & traffic analysis passwords and email set-up details to customers on request
Update & maintain corporate customer connection & contact database.
Set up & maintain “Links Down” record from shift to shift
General Support
Providing high quality of technical support for all Corporate Internet and data Connections
Central point of contact for all customer requirements
Providing First level support for ISDN (Ericson Switches), E1, IP Telephony, WIMAX networks
Providing first level support for emailing issues, domain, POP3, SMTP, MX records, nslookup and all DNS issues
Providing support for field engineers & technicians during their site visits or new installation
Central source of intimation to customers of scheduled maintenance, service disruptions and problems noticed as originating from customer networks(viruses, worms)

Documentation controller في future communicaitons company
  • الكويت
  • أبريل 2012 إلى سبتمبر 2012

• Worked in 2G & 3G swap for Huawei (Viva) which included finding solutions for sites problems.
• Worked on material request & Validation summary for Wataniya Project.
• SAQ as controller. For Viva project with Huawei

الخلفية التعليمية

بكالوريوس, Telecom and computer engineer .
  • في Arab international University
  • يونيو 2011

Specialties & Skills

Action Planning
ms word , excel , power point
Turkish language

اللغات

الانجليزية
متمرّس
التركية
مبتدئ

التدريب و الشهادات

PMP (الشهادة)
تاريخ الدورة:
July 2021
CCNP Routing (الشهادة)
تاريخ الدورة:
May 2015
صالحة لغاية:
May 2018
CCNA (الشهادة)
تاريخ الدورة:
April 2011
صالحة لغاية:
June 2015