System Administrator
Cognizant
مجموع سنوات الخبرة :11 years, 5 أشهر
1. Cognizant Technology Solution India Pvt. Ltd. Pune (10th Dec 2015 to Till date)
Designation: - Senior System executive
Current Project: - RJ (Enterprises Support).
Current Client: - Raymond James, USA
Date of Joining: - 10nd Dec-2015
Experience: - Still Working
• Handling and maintaining hundreds of banking applications.
• Performing Application patching and deployments under all 3 environment like Prod, QA and DEV.
• Active supports in OS patching and server migration or any hardware up gradation.
• Working on tools like Service Now, Biztalk, SSRS, , R1 utility and repliweb.
• Monitor application services and perform routine health check of the system.
• Troubleshooting and analysing application level issues.
• Attending bridge calls for discussing on changes, new releases and application related issues.
• Working as a team member involved in direct client interaction and meetings require to solve issues.
Follows agreed SLA and escalation metrics for service delivery and application management.
Organization: - Mahindra Comviva Technologies, Pune.
Payroll Of : Samartha Info Solution Ltd.
Designation: - Linux System Engineer(L1)
Projects: - 1.VAS and Balance Enquiry 2.Post Call Notification
Client: - Idea Cellular
Server Environment : - Red Hat Enterprise Linux Server release 6.2
Work Duration: - 4th Aug-2014 to 13th Nov 2015
• Worked in 24x7x365 environment, giving L1 support
• System Monitoring, Process Monitoring, Gateway Traffic Monitoring.
• Worked on Eagle Ticketing Tool
• Worked on User Management, File Management, and VIM. Job Scheduling using Cronjob.
• Disk space and partition management.
• Worked on SSH and FTP services and MySql db.
• Shell scripting for monitoring and to extract data for fetching Reports.
• Active Support for hardware activities (Hard disk replacement, RAM upgrade etc )
• Handling Idea USSD Services, BE(Balance Enquiry) for Pan India on Linux environment.
• Handling 50 LIVE Servers (Linux)
• Monitoring USSD servers on Linux platform.
• Onsite Linux Application support engineer for Gateway Servers & Flares Application Servers.
• Prepare SQL queries for data fetching according to client requirement.
• VAS, Voice & Data product configuration, Content provider configuration at USSD end.
• Trouble shooting of OS and application level issue.
Organization: - Tulip Telecom Ltd.
Designation: - Linux & Network Support engineer.
Current Project: - National Informatics Centre (NIC) India.
Work Duration: - 4thOCT 2012 - 30th April 2014.
• Works on RHEL 5, Centos 5.2, Centos 5.5, Suse-9 Server system.
• Configuration of SAMBA server, FTP server, NFS.
• Creation of Disk partition, LVM, Selinux.
• Works on User & group management, File management, File & special permissions.
• Works on SSH, SCP, RSYNC, Data Backup
• Provide Technical Support for IT Issues Support Via Remote, Telephonic to User.
• Escalate IT issues to the IT Manager and Resolve Issues.
• Management of User Issue, Network Printer and Video Conference.
• Installation and managing Windows-2003, 2008 servers OS, XP, Win-7, vista and others.
• Troubleshooting Software Issue, Registry, Hardware Issue.
• Provide Technical Support remotely using Team Viewer, Amvey Admin and Net-meeting.
• Analysing and sending daily network report to the NOC team.
1. B.E. (CS) passed from R.T.M. Nagpur University, Nagpur, Maharashtra (2012)
2. Polytechnic Diploma in Computer Engineering from MSBTE, Mumbai (2007)
3. SSC passed from Amravati Board, Amravati, Maharashtra (2001)