Khizar محمد

As the CTO, created an integrated Digital Strategy and multiyear IT roadmap for ISFC 2.0. Initiated 20+ Digital Projects to
support 5, 000Cr+ business plan. Delivered serval Digital projects in record times, created joint business execution plans with
CXOs. Implemented a unique, integrated Digital Platform and Mobile App that connects the ecosystem of schools, parents
and teachers along with financing option.
VP & Head - Information Technology

As the head of IT, directed and managed the entire IT for TFSIN, including IT projects, Applications Delivery, Operations
Support and Cyber Security.
Project & Program Management
Applications Delivery
IT Operations & Service Support
Cloud migrations, BCP/DR setups
Information & Cyber Security
Digital Strategy & Roadmap Creation
Planning, Forecasting & Budgeting
Leadership and team building
Outsourcing & Vendor Management
IT-Governance & Compliance
Innovations and IT-Modernization
Business Process Transformation
Standardization & Agility
Cost Optimization, Kaizen & CSI
C-Level reporting & Succession
Planning
LinkedIn
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Created digital strategy and roadmap for the organization. Improved overall IT projects delivery and fast tracked all project
deliveries with success. Created Centre of Excellence (COE) teams within IT to support business. Set up processes and
standards for Projects delivery, business case and ROI and for IT operations. Initiated Digital Journey for the organization and
delivered key projects. Set up a new product for Suzuki Alliance auto Loans with end to end customer management.
Stabilized the Loans Origination systems, Loan Management System, SAP and other business supporting applications for
performance and uptime.

As the head of Applications Delivery, PMO & Innovations, built 12+ products on home grown digital platform, for Lending, Life Insurance and General Insurance including Motor, Health, Travel, ULIP, Home Insurance, PL etc.

• Built the business-reengineering team, achieved YoY cost savings of INRS.35+ Cr thru re-engineering initiatives.

• Created capability to process over 2Cr EMI transactions every month with complete automation, controls and workflows.

• Introduced Mobile App based NACH mandate registration process with NPCI & Banks. Implemented at 200+ rural locations.

• Automated the warranty cancellations process, achieve savings of ~INRS 8 Cr. Assessed call centre & prepared optimization plan that resulted in savings of~ 20 Cr.

Directed and managed the IT operations of Bajaj Auto Limited having 4 data centres, more than 6000 users, over 40 regional
offices and 1200 dealers and distributors community spread across India.
• Created 5-year technology roadmap for the company in line with growth strategy, supported by variable, operating lease
and pay per use models for hardware, telecoms and software.
• Refined & implemented cloud first strategy. Migrated on premise email and to Microsoft. O365.
• Migrated ERP Systems from Oracle to HANA, moved to HEC on cloud.
• Implemented ITIL framework for IT operations, setup service desk. Achieved 99.5 % SLAs.
• Implemented information security program across organization created policies and guidelines.
• Implemented 24x7 Security Operations centre to manage and mitigate Cyber risks.
• Revamped the IT infrastructure and end user compute. Implemented centrally controlled wireless network across all plants
& branch offices to support automated warehouses, robotic machines and guided vehicles.
• Created RFPs, assessed vendors, negotiated, created outsourcing contracts.
Head of IT Infrastructure

Setup the entire IT for Amex SA Ltd. Managed the IT operations of the credit card company with, 6 locations, 4 datacentres
and worldwide connected IT systems.
• Setup the technology division, hired & trained the staff, took over the IT systems/ops from partner.
• Built data centre and implemented processes, policies and governance to deliver the IT services.
• Set up the first 24x7-customer contact centre to support the credit cards operations.
• Setup the first operational Disaster recovery site for the company.
• Implemented the PCI DSS compliance standard for credit cards. Implemented firewalls & monitoring tools.
• Managed the migration of core credits cards system from external partner to company DC.

Managed technology support, telecommunications, Network and Systems. Managed the IT Helpdesk and Technical Support
function for around 1000 users. Converged IT setup of subsidiary companies and implemented centralized monitoring and
management (RIM). Setup helpdesk for around 10, 000 users with more than 30 locations.