خضر زعرور

• Set performance standards for field salesmen, monitored KPIs via daily GPS/PIN reporting, and took corrective action to keep teams accountable across Beirut, Zahle, Saida, and Tripoli.
• Reviewed and authorized all regional sales orders on behalf of ownership, cutting order errors through daily quality checks.
• Opened and closed client accounts end-to-end — verifying legal documentation, assigning route coverage, and auditing closures before final sign-off.
• Enforced credit control policy by monitoring client balances against approved limits and payment terms, and issued formal notices for overdue accounts.
• Prepared and authorized credit notes, debit notes, discounts, and accounting entries prior to handoff to the finance team.
• Managed order intake and invoicing for e-commerce/delivery partners (Hicart, Toters), tracking monthly performance and delivery completion.
• Issued client quotations, statements of account, returns, and invoices, and produced monthly sales analysis reports for management.
• Conducted monthly cash-van inventory reviews and applied payroll deductions for performance shortfalls.

Oversee field sales operations, client accounts, and order compliance across four regions
• Set performance standards for field salesmen, monitored KPIs via daily GPS/PIN reporting, and took
corrective action to keep teams accountable across Beirut, Zahle, Saida, and Tripoli.
• Reviewed and authorized all regional sales orders on behalf of ownership, cutting order errors through
daily quality checks.
• Opened and closed client accounts end-to-end — verifying legal documentation, assigning route
coverage, and auditing closures before final sign-off.
• Enforced credit control policy by monitoring client balances against approved limits and payment terms,
and issued formal notices for overdue accounts.
• Prepared and authorized credit notes, debit notes, discounts, and accounting entries prior to handoff to
the finance team.
• Managed order intake and invoicing for e-commerce/delivery partners (Hicart, Toters), tracking monthly
performance and delivery completion.
• Issued client quotations, statements of account, returns, and invoices, and produced monthly sales
analysis reports for management.
• Conducted monthly cash-van inventory reviews and applied payroll deductions for performance
shortfalls.

• Managed full-cycle recruitment — posting vacancies, screening, hiring, and onboarding — plus ongoing
staff supervision and training.
• Maintained employee records covering compensation, medical insurance, leave, absences, and
overtime.
• Produced daily and monthly attendance and HR reports for the editor using time-tracking software.

• Managed end-to-end administration for a co-working and events venue, including filing systems,
document security, and vendor coordination.
• Coordinated events and workshops from planning through execution, managing schedules, resources,
and on-site logistics.
• Ran monthly inventory controls, resolving discrepancies against set stock and cost benchmarks.
• Planned and managed human and financial resources, contracts, space allocation, and equipment for
the organization.

(with CCPA & Canoe-Kayak Federation),
• Directed office administrative functions for an engineering consultancy alongside two affiliated sports
federations.
• Handled complex, specialized administrative support work requiring cross-department process
knowledge.
• Supervised staff scheduling, workload distribution, and participated in hiring and promotion decisions.

• Managed accounting and sales functions, including transaction processing and client-facing sales
support.

• Supported daily travel agency operations, including bookings, client service, and office administration.