PR And Marketing Executive
OMD
Total years of experience :6 years, 8 Months
- Acting as the point of contact among executives, employees, clients and other external partners.
- Managing executives’ calendars and set up meetings.
- Act as an office manager by keeping up with the office supply inventory.
- Screen and direct phone calls and distribute correspondence.
- Make travel and accommodation arrangements.
- Manage information flow in a timely and accurate manner
-Read through original material and rewrite it in the target language, ensuring that the meaning of the source text is retained.
-Use specialist dictionaries, thesauruses and reference books to find the closest equivalents for terminology and words used
- Answering calls, taking messages and handling correspondence
- Prioritizing work loads
- Maintaining diaries and arranging appointments
-Develop customer service quality procedures and monitor their application.
-Develop and participate in the development of the customer relation strategy, determine the annual action plans and the objectives of the service
-Design service performance indicators, analyze results and set up adjustments
-Collect the comments of the customers and transmit them to the production, marketing, research, development,
-Customer service
-Coordinate daily customer service operations (e.g. sales
processes, orders and payments.
-Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
-Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
