Khouzama Daaboul

Sales coordinator at engineering design & manufacturing

• Lebanon - Beirut
• My current job since January 2012

Objective:
To pursue a career within a reputable and innovative organization where I can progress and improve my skills while utilizing my educational background, acquired experience and creativity for business.

Personal Skills:
- Ability to work under pressure both independently and within a team
- Competitive, self-starter, organized, disciplined, and goal oriented
- Proven ability to manage a number of different tasks/projects simultaneously
- Able to manage available resources to maximize productivity and efficiency
- Excellent interpersonal skills and great ability to interact with people from diverse backgrounds and cultures


Education and Qualifications:
Art, Science, and Technology University of Lebanon (AUL) Beirut, Lebanon
3rd Academic Year
Major: Business Management

Experiences:

1 Regional Director Assistant & Sales Team Coordinator at Express International SAL - June 2013 till Present

- Maintains and develops a professional relationship with all the departments.
- Handles of, and takes responsibility for, customer enquiries via phone, fax and e-mail.
- Enters new enquiry and orders details on a database system.
- Processes shipping instructions and liaises with the shipping and logistics department.
- Prepares written quotations and contracts.
- Answers the telephone within the company guidelines.
- Follows the processing, progressing and invoicing orders.
- Assists with the administration of the service department.
- Participates in any project or carries out specific tasks as may be assigned by the head of department from time to time.
- Archives and files all the documents that concern the department.
- Assists the head of department in all functions & all the territories he manages.

2 Sales & marketing Team Coordinator at Engineering Design & Manufacturing sal - January 2012 till April 2013

- Coordinate support to sales professionals in creating sales strategies.
- Develop methodologies and logistics to market and sell products or services.
- Coordinate and assist customers in meeting their merchandise requirements.
- Support sales and marketing teams in achieving goals.
- Coordinate sales efforts in reaching or exceeding sales targets and goals.
- Coordinate marketing efforts to maximize business opportunities.
- Develop future sales projections and coordinate efforts to achieve outcomes.
- Assist and support sales personnel in expanding customer base.
- Coordinate administrative sales staff in maintaining customer databases.
- Ensure compliance of corporate policies and procedures.
- Manage Customer Relationship Management project

3 Customer Service Representatives at Liban Call - April 2012 till November 2012

- Maintain customer records by updating account information.
- Receive calls and serve the customers for what they need.

4 Sales and Telemarketing at Shopping Channel Trading & Co - December 2011 till March 2012

- Make policies and plans for the advertising, sales and marketing activities of an organisation.
- Analyze customer feedback and monitor customer satisfaction.

Additional Information:

Languages:
Arabic -Native Language
French - Excellent written, read, and spoken
English- Excellent written, read, and spoken

Computer skills:
- Computer operating systems: Excellent command of Microsoft windows (XP/2007/Vista) and windows applications
- Software: Excellent knowledge in Noria, CRM, MS Word, Excel, Access, and PowerPoint