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Khrysler Glenne Sayon, CUSTOMER SERVICE REPRESENTATIVE

Khrysler Glenne Sayon

CUSTOMER SERVICE REPRESENTATIVE·TELEPERFORMANCE CAGAYAN DE ORO PHILIPPINES.

United Arab Emirates

High school or equivalent, Hotel And Restaurant Management

Work experience

Total years of experience: 7 years, 7 months

CUSTOMER SERVICE REPRESENTATIVE

June 2022 - Present

TELEPERFORMANCE CAGAYAN DE ORO PHILIPPINES.

Cagayan de Oro, Philippines

June 2022 - Present

⮚ Handling inbound and outbound calls to and from
US, Canadian and European key accounts clients,
Proven ability to Negotiate and Achieve
Service Outcomes that benefit the
customer and the company.
⮚ Analyze client needs and enhance potential sales
results to meet customer expectation to continue to
be customer centered and prioritize business
objectives to balance the profitability goals of the
company.
Self-driven, Adapt to achieve results
individually as a team.

Time optimization and task prioritization.
⮚ Team up with the customer service manager and
supervisor to organize relationship with all assigned
portfolio and key customer accounts to ensure
product and service agreements between the
company and customer are met or exceeded.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

CUSTOMER SERVICE REPRESENTATIVE

February 2025 - July 2026

BIN YABER DRIVING INSTITUTE

Dubai, United Arab Emirates

February 2025 - July 2026

⮚ Provided front-line customer support at the kiosk,
assisting students and visitors with inquiries related to
driving courses, registration, scheduling, and
payments.

Company industry:
Training & Education Center
Job role:
Customer Service and Call Center

WAITRESS

December 2018 - April 2022

EL PINOY GRILL AND RESTAURANT AGORA ROAD,

Cagayan de Oro, Philippines

December 2018 - April 2022

⮚ Processed cash and card payments and handled
billing transactions accurately.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Lourdes College

March 2016

March 2016

High school or equivalent, Hotel And Restaurant Management

Philippines

Skills

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER PROGRAMMING

Intermediate

COORDINATING

Intermediate

CROSS FUNCTIONAL COORDINATION

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

CUSTOMER SERVICE

Intermediate

INFLUENCING SKILLS

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MANAGEMENT

Intermediate

Training and Certifications

Certifications
Food and Beverage NCII
Food Processing