خورام احمد, Senior Consultant - Microsoft Dynamics CRM

خورام احمد

Senior Consultant - Microsoft Dynamics CRM

Systems Limited

البلد
المملكة العربية السعودية
الخبرات
4 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 1 أشهر

Senior Consultant - Microsoft Dynamics CRM في Systems Limited
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ أغسطس 2022

• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Develop and maintain CRM workflows, plugins, custom actions, custom workflow activities, business rules, business process flows and reports, and dashboards.
• Develop integration solution through Web API, Organization Service, external web services.
• Configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development.
• Conducted user acceptance testing (UAT) and provided post-implementation support to ensure the successful adoption of Dynamics 365 CRM.
• Knowledge of data migration and integration mappings.
• Experience in Power Apps, Power automate flows and Power Pages
• Proficiency in .NET, C#, JavaScript, and SQL
• SQL Queries, Views, Stored procedures

ERP Administrator في Contour Software
  • كندا
  • أغسطس 2018 إلى ديسمبر 2020

• Managed ticketing system handles front end MS Dynamics GP 2016 maintenance such as user setup, data
import, data extraction and data cleansing.
• Developed custom applications, created advanced management reports and dashboards, evaluated and enhanced security and compliance.
• Supports Dynamics GP modules like GL, payables, receivables, purchase order, sales order entry and
inventory control. Setting up new users, access rights, intercompany relationships, multi-currency configurations.

Specialties & Skills

SQL Server
ASP.NET MVC
Microsoft CRM
C (PROGRAMMING LANGUAGE)
CUSTOMER RELATIONSHIP MANAGEMENT
INTEGRATION
MANAGEMENT
BUSINESS PROCESS
APPLICATION PROGRAMMING INTERFACE (API)
CUSTOMER SERVICE
ACCEPTANCE TESTING
DATA EXTRACTION

اللغات

الانجليزية
متمرّس