Khushi Sharma

• Travel Planning & Booking: Assist clients in booking flights,
accommodations, transportation, and tour packages based on their
preferences and budgets.
• Providing Travel Information: Offer expert guidance on destinations
• Customer Support & Issue Resolution: Handle travel disruptions, hotels, and vendors.
• Emergency Assistance: Provide immediate support for emergency re-bookings,
itinerary changes, and crisis management.
• Ensuring Customer Satisfaction: Deliver excellent service through prompt
responses, personalized recommendations, and follow-ups post-travel.
• Industry Trends & Compliance: Stay updated on travel industry regulations, airline
policies, safety guidelines, and emerging travel trends.
• Sales & Business Growth: Promote travel packages, special offers, and
customized itineraries to corporate and individual clients.
• Building Client Relationships: Develop and maintain strong connections with
customers, corporate clients, travel agencies, and service providers.
• Financial & Documentation Management: Process invoices, maintain travel records,
handle payment transactions, and manage travel-related documents.
• Coordination & Negotiation: Work closely with airlines, hotels, tour operators, and
vendors to secure the best deals and exclusive offers for clients.

• Assisted in the development and customization of travel packages, tailoring itineraries
to meet diverse customer preferences and budgets.
• Managed customer inquiries and provided exceptional service, ensuring satisfaction
through effective communication and problem-solving.
• Conducted outbound calls to prospective and existing customers, promoting travel
packages and addressing queries to boost sales.
• Prepared detailed travel itineraries and documentation, ensuring clients were well
informed and prepared for their trips.
• Maintained a high level of product knowledge, staying updated on the latest travel
trends, destinations, and offers to provide informed recommendations.

• Developed and executed marketing strategies to promote company products/services,
increase brand awareness, and drive sales growth.
• Demonstrated strong project management skills in planning, executing, and
evaluating marketing campaigns.
• Provided regular reports and updates to management on marketing activities, results,
and future plans, contributing to strategic decision-making and business growth
initiatives.
• Developed and implemented targeted marketing strategies to effectively market US
based job profiles, resulting in a 30% increase in client engagement.
• Utilized various digital marketing tools and platforms such as LinkedIn, Indeed, and
Glassdoor to promote candidate profiles and enhance visibility.