Kia Marie Placido, Office Manager

Kia Marie Placido

Office Manager

Acorn Strategy

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Mass Communication
Expérience
10 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 0 Mois

Office Manager à Acorn Strategy
  • Émirats Arabes Unis - Abu Dhabi
  • février 2016 à décembre 2017

• Serve as the main point of contact for all scheduled and un-scheduled visitors, maintenance contractors, deliveries, and any other third parties;
• Schedule team meetings and/or other appointments pertinent to office operations (or as directed by the Human Resources Manager and/or Managing Director);
• Organise the office supplies cabinet and order stationery on a regular basis (in instances of low-volume or unavailable office supplies, identify the nearest supplier or shop and run the errand to ensure missing supplies are available to the team);
• Maintain the office condition and arrange necessary repairs;
• Partner with HROD Consultant to update and maintain Policies and Standard Operating Procedures pertinent to office operations;
• Ensure that any items or supplies purchased are invoiced and paid on time;
• Manage contract and price negotiations with office vendors and service providers;
• Manage office budget (if assigned) and petty cash, ensuring accurate and timely reporting;
• Provide general support to visitors;
• Assist in the onboarding process for new hires;
• Address employees queries regarding office management issues (e.g. stationery);
• Liaise with facility management vendors, including cleaning, catering and security services;
• Support Account Managers and Account Executives on clients’ projects, reports, presentations, etc.;
• Support Senior Directors in projects or activities as assigned;
• Assist Account Manager and/or Account Director during the proposal and business development stage; it is imperative that any lessons learned from previous or existing clients’ proposals are documented and reflected in new proposals
• Implementing and maintaining procedures/administrative systems
• Preparing monthly reports for most of the client
• Proficiency in MAC Operating system and Microsoft

Office Administrator/ Receptionist à Survivex LTD
  • Émirats Arabes Unis - Dubaï
  • juillet 2013 à août 2015

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Arranging Visa, interviewing staffs, monthly reports and other HR jobs
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains customer confidence and protects operations by keeping information confidential.
• Manage minutes of meeting.
• Manage and coordinate travel arrangements; prepares itineraries.
• Arrange for outgoing mail and packages to be picked up.
• Prepares reports, presentations, memorandums and correspondence.
• Schedules appointments and meetings for executives and upper level staff.
• Tracks office supply inventory and approves supply orders.
• Reporting directly to Chief Executive of Operations

Customer Service Executive à Panasiatic Solutions
  • Philippines
  • octobre 2011 à avril 2013

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Event Coordinator / Journalist à ABS-CBN Regional Network Group
  • Philippines
  • juin 2007 à mars 2012

Event Coordinator:
• Booking studios, production equipment, performance and production staff
• Liaising with a wide range of people
• Organizing meetings and interviews
• Preparing and distributing briefing notes and scripts
• Organizing schedules and contracts
• Overseeing cues, timings and continuity during recording
• Budgeting
• Management of walkie-talkies, traffic cones, and other production staff equipment
• Management of other production assistants
• Assist in the direction of background action and the supervision of crowd control
• Assist in set lock-downs
• Assist in the functioning of the shooting set and crew
• Runner

Journalist
• Reading press releases
• Researching articles
• Establishing and maintaining contacts
• Interviewing sources
• Writing, Editing, and submitting copy
• Attending events
• Proofreading
• Verifying statements and facts
• Staying up to date with privacy, contempt and defamation law
• Liaising with editors, sub-editors, designers and photographers.
• Updating social media

Éducation

Baccalauréat, Mass Communication
  • à University of Negros Occidental-Recoletos
  • mars 2012

Working Student for 5 years Media Practitioner for 2 years (internship) Best in Reporting Awardee

Baccalauréat, Mass Communication
  • à University of Negros Occidental-Recoletos
  • janvier 2012

UNO-R School University of Negros Occidental - Recoletos Bacolod City, Negros Occidental Philippines Course: Bachelor of Science Major in Mass Communication (2012)

Specialties & Skills

Managing Creative Teams
Customer Service
Warehousing Operations
Billing
Documentation
Versatility
Positivity
SORTING
TELEPHONE
GREETING
RECEPTION
DOCUMENTING
Handling Pressure
ORDERING
DISPATCHING
Confidence
Documentation
ADMIN ASSISTANT
Recruitment
Reporting
ANSWERING

Langues

Filipino
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Authenticated School Credentials (Certificat)
Date de la formation:
April 2012
Valide jusqu'à:
January 9999

Loisirs

  • Singing
    Vocalist in a band.
  • Talking
    I'm good at sales talking to people. That's my hobby to talk.
  • Writing Stories
    Writing news letters, news stories, and fictional stories.
  • Proof Reading and Copy Writing
    One of my hobbies. I make sure from time to time I am enhancing this hobby of mine.
  • Organizing Events
    I've been organizing and assisting managing an event in the Philippines. Concerts, Election, Talks, etc.
  • Interacting and marketing
    That's what I'm good at.Once I'm comfortable with the people.
  • Documenting
    Every event in my life is documented. Everyday is special so I am documenting my everyday life.
  • Filing and Organizing documents and stuffs
    I want everything to be organized and clean most especially in my surrounding.