Human Resource Administrator
TNT EXPRESS WORLDWIDE (K) LTD
Total years of experience :13 years, 4 Months
*Responsible for maintaining a vacancy matrix, preparing business justification for the hires,
sourcing and short listing desirable candidates, coordinating interviews, issuing offers and contracts to selected candidates and finally taking them through the Induction process and background checks.
* Benefits Administration - responsible for ensuring smooth running of all benefits offered to employees which include Medical, Group Life, Pension and GPA/WIBA. Also responsible for sourcing and analyzing quotes from different suppliers.
* Employee Capacity Building: liaising with all departmental heads and evaluate Performance for previous year ensure the training needs are all inclusive. Develop training calendar for the year and source for both internal and external trainers.
* Participating in HR and Administration related projects on a Country level through provision of high quality data and information to assist in informed project decision-making .Examples include Global Engagement Surveys, LIP, Online Compliance Training and Social Accountability(SA 8000).
* Prepares and Captures daily and monthly payroll inputs including Overtime, allowances, Commissions, claims, new joiners, staff exits and other third party deductions such as SACCO deductions and advances.
* Providing the necessary support to the staff regarding their medical, pension and group insurance covers.
* Analyzing reports from internal and external audits and provide the necessary follow ups to provide management with the relevant information on how to improve the functional QHSE management systems.
* Keeping abreast of Group HR events and information circulating in the external and internal
environment relevant to TNT and keep the Country General Manager aware at all times.
* Liaising with the Group Legal office on industrial issues including Trade Union disputes.
* Timely reporting to the HR Director, by ensuring achievement of action points assigned in HR projects and campaigns.
* Updating of the Country Office organogram.
* Advise managers in their management role by offering full HR support cycle.
* In line with ISO 14001-2004(EMS) generates Enablon reports on CO2 foot print measurement,
monitoring and reduction for vehicles and buildings together with waste control.
Nairobi
* Provided General HR Advise to staff at all levels.
* Led all processes of the company’s payroll administration with an annual spend of nearly Kshs 600 Million; also timely and accurately prepared monthly payroll journals, MIS reports and assists with HR budgeting improving accuracy in preparation of yearly projections.
* Spearheaded HR department internal audits and coordinated with the Finance department and tax section on statutory audits: Orchestrated efforts to successfully secure NHIF and NSSF Compliance certifications.
* Partnered with more than 10 Line Managers/sectional heads and 20+ team leaders to facilitate and deliver greater HR service to the business by overseeing implementation of the company policies & procedures by employees.
* Facilitated partnerships with numerous banks that successfully extended various negotiated staff facilities i.e including personal financing and mortgages in line with the company’s staff benefits scheme.
* Led all aspects of internal communication on policy changes, management updates, facilities, security concerns and general operations for HR and administration i.e drafting of letters, work permit processing.
* Designed and implemented qualitative Interview tool that aids in recruitment reporting, analysis and information tracking; tool was later adopted by all departments for recruitment and selection to secure competent hires.
* Introduced and launched a HR Document Management System (DMS) that drove adoption of improved storage, management, searching and sharing of files and documents touching all company-wide 250+ staff.
* Developed a staff Skills Matrix tool that that enhanced a company-wide tracking and search for skills in line with the company’s succession plan and skills gap analysis.
* Redesigned job descriptions format and updated job requirements for 200+ staff enhancing compatibility and integration with the job grading system.
* Implemented new policy on leave management and leave provision reports minimizing accounting errors in management reports.
* Introduced and implemented new filing method that improved document retrieval and location; method enhanced vetting, correcting and updating of staff records on file and in payroll.
* Facilitated amendment of the Human Resource policies in line with the HR legislations and the redesign and update of the staff handbook that enhanced better implementation and understanding by staff.
* Involved in employee relations and corporate governance: in partnership with company lawyers, successfully dealt with cases that involved staff fraudulent activities.
* Facilitated successful Company Merger and Acquisition; transition of Altech-KDN and Altech-Swift Global to Liquid Telecom- a process that involved redeployment and related staff reforecasts.
* Drove Change Management initiatives on company restructuring by ensuring that employees across board were well informed of the process and arranged for career coaching and trainings for the affected staff.
* liaised with the Facilities Manager as an escalation point for follow up on routine office repairs together with security and safety of staff at the office.
* Assisted the HR Manager by working closely with Drivers to monitor fuel consumption.
Coffee Shops
* Facilitated efforts of the Human Resource Manager in establishment of the HR department, designing of the
organizational structure and implementation of policies.
* Implemented maintenance of up-to-date staff and departmental records with 100% full proof confidentiality.
* Facilitated membership application and registration into NSSF and NHIF for new staff.
* Facilitated discovery of excess utilization and unutilized leave days; cleaned up leave records and Implemented
leave recording system ensuring 100% accuracy.
* Coordinated interviews together with the Human Resource Manager and departmental heads.
Nairobi
* Facilitated staff establishment verification by conducting checks on the Integrated Personnel and Payroll Database
(IPPD)
* Orchestrated efforts of human resources and Ministry liaisons through shortlisting of interviewees ahead of
interviews to secure hires forecasted.