Team Leader
Global Learning Support
Total years of experience :3 years, 9 Months
-Data Deduplication using Demand Tools and Cloudingo (CRM Tools)
-Client Reporting
-Create and Improve Reports using MS Excel (Macros & Pivots)
-Create and Improve Demand Tools scenarios
-Create and Customize Salesforce Dashboards & KPI
-Create and Customize Salesforce Reports
-Upload, Edit, Update and Delete data in Salesforce (Leads, Accounts and Opportunities)
-Demand Tools expert
-Data Management
-Project Management
-Data Analysis
-Process Improvement
-Create an inspiring team environment with an open communication culture
-Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Listen to team members’ feedback and resolve any issues or conflicts
-Recognize high performance and reward accomplishments
-Encourage creativity and risk-taking
-Suggest and organize team building activities
-Motivate and inspire team members
-Manage the team
-Set team's weekly and monthly target
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior
See my linkedin: https://www.linkedin.com/in/kim-masangkay-7890a8a3/
-Deduplication Process using Demand Tools
-Client Reporting
-Creating Demand Tools scenarios
-Creating Salesforce Dashboards & KPI
-Creating Salesforce Reports
-TEAM HEAD, consisting of at least 15 members
-Demand Tools expert
-Motivate and inspire team members
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior
-Deduplication Process using Demand Tools
-Client Reporting
-Creating Demand Tools scenarios
-Creating Salesforce Dashboards & KPI
-Creating Salesforce Reports
-TEAM HEAD, consisting of at least 15 members
-Demand Tools expert
-Motivate and inspire team members
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior
-Deduplication Process using Demand Tools
-Client Reporting
-Creating Demand Tools scenarios
-Creating Salesforce Dashboards & KPI
-Creating Salesforce Reports
-TEAM HEAD, consisting of at least 15 members
-Demand Tools expert
-Motivate and inspire team members
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior
-Deduplication Process using Demand Tools
-Client Reporting
-Creating Demand Tools scenarios
-Creating Salesforce Dashboards & KPI
-Creating Salesforce Reports
-TEAM HEAD, consisting of at least 15 members
-Demand Tools expert
-Motivate and inspire team members
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior
-Deduplication Process using Demand Tools
-Client Reporting
-Creating Demand Tools scenarios
-Creating Salesforce Dashboards & KPI
-Creating Salesforce Reports
-TEAM HEAD, consisting of at least 15 members
-Demand Tools expert
-Motivate and inspire team members
-Lead by setting a good example (role model) - behavior consistent with words
-Coach and help develop team members; help resolve dysfunctional behavior