Kimberley Miller

• Manage client projects independently, handling communication, scheduling, and deliverables with
consistent on-time completion.
• Coordinate calendars, prioritize tasks, and respond to client inquiries across email and messaging
platforms.
• Maintain digital files, track progress, and generate reports using Google Workspace.

• Digitize and organize 20+ sensitive legal records each week with 94% accuracy, supporting data
integrity and audit readiness.
• Support the Records Management Project and Reorganization of the File Room by separating
records for scanning and shredding, identifying file copies, and completing sorting and inventory
tasks.
• Support ISO certification preparation through standardized documentation and quality control
workflows.
• Perform data validation and discrepancy resolution to maintain accurate reporting and file
tracking.

• Served as primary contact for more than 50 client accounts, resolving issues and supporting
client satisfaction.
• Streamlined documentation workflows using CRM tools, reducing processing time while
maintaining 99 percent data accuracy.
• Processed payments, reconciled accounts, and generated invoices to support accurate records
and billing.