Spa Experience Coordinator
Fairmont the Palm
Total years of experience :3 years, 7 Months
• Answering inquiries through phone calls, emails and walk ins
• Filing, Photocopying and scanning of documents
• Monitoring, maintaining and doing inventory of spa and office supplies
• Booking guests according to their needs, preference and medical records
• Escorting and Attending to the guests’ needs
• Selling Spa Treatments and Products by explaining it to them properly
• Promoting the Spa in the hotel.
• Engaging with guests complains and requests
• Dealing with supplier
• Responsible for Daily Morning and Night Spa Transaction Reports.
Profiler
Intercepting
Assisting in Self check in counter
Checking the boarding
Answering inquiries through phone calls and emails
Filing
Photocopying and scanning of documents
Monitor and maintain office supplies
Part of the sales team in souvenir shop