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Kinza Kousar , HR Assistant

Kinza Kousar

HR Assistant·DMIS

Pakistan

Bachelor's degree, Human resources management

Work experience

Total years of experience: 4 years, 7 months

HR Assistant

June 2023 - Present

DMIS

Lahore, Pakistan

June 2023 - Present

• Supported recruitment and onboarding processes.
• Maintained employee attendance and leave records.

Company industry:
Administration Support Services

Customer Service Representative

December 2021 - May 2023

DMIS

Lahore, Pakistan

December 2021 - May 2023

• Managed daily customer interactions across multiple channels.
• Resolved inquiries and ensured high customer satisfaction levels.

Company industry:
Call Centers & Customer Care Outsourcing

Education

University of Punjab

November 2021

November 2021

Bachelor's degree, Human resources management

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

CUSTOMER SERVICE

Expert

DETAIL ORIENTED

Expert

COMMUNICATIVE APPROACHES

Expert

HUMAN RESOURCE MANAGEMENT

Expert

COORDINATING

Expert

EMPLOYEE ONBOARDING

Intermediate

DOCUMENT PROCESSING

Expert

COMMUNICATIONS

Expert

MICROSOFT EXCEL

Expert

MICROSOFT WORD

Expert

Languages

English

Beginner

Urdu

Beginner