Kiran Dsouza, Executive Operation’s

Kiran Dsouza

Executive Operation’s

Overnite Express

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, D.C.A
Expérience
18 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 7 Mois

Executive Operation’s à Overnite Express
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2013

Job Responsiability:
 Co-ordinate the interface between ground operational departments in the company.
 Handling International & Domestic operation
 Handling customer care/Receiving Call
 Handling Inbound\Outbound of All Products of Organization
 Handling shipment tracking for outbound
 Handling International Import & Export shipments
 Proper tracking and scanning bags received into system, Using handheld scanning equipment and update on computer system.
 Capturing Data in Particular Software For Pickup Consignments
 Sending the delivered and undelivered report to the customer on daily basis
 Be responsible for coordinating and providing direction for customer service initiatives and working with operations and customers to deliver consistent and high level of customer service
 Prepare daily/weekly and monthly reports timely
 Maintain Customer focus at all times and respond to customers’ enquiries (e-mails phone and fax) using the Best Practice guidelines.
 Supporting For Other Branches
 Provide reports to management for operational performance, irregular operations,

Executive Operation’s à India On Time Express Private Limited
  • Inde - Bengaluru
  • avril 2012 à septembre 2013

 Co-ordinate the interface between ground operational departments in the company.
 Also in charge of preparing loading plans for each departing flight and conferring with supervisory personnel to ensure workers and equipment are available for air cargo and baggage loading
 Handling Inbound\Outbound of All Products of Organization
 Handling shipment tracking for outbound
 Proper tracking and scanning bags received into system, Using handheld scanning equipment and update on computer system.
 Capturing Data in Particular Software For Pickup Consignments
 Capturing Pod of Delivered Consignments Form Image Scanner
 Supporting For Other Branches

: Administrative Assistant à emco
  • Qatar - Doha
  • août 2010 à octobre 2011

Job Responsiability:

 Assist supervisor to prepare daily report
 Keep the record of daily Attendance/Overtime/Receiving cilent calls
 Preparing Quotation
 Preparing PTW and WR in CAFM (Computer Aided Facility Management )
 Preparing Work Permits and After completion work closing Permits
 Maintain records of security pass validity and raise request for renewal
 Coordinate with Supervisor for scheduled trainings.
 Maintain the files as per the list enclosed
 Managed office documentation
 Performed faxing, photocopying and filing duties
 Assisted supervisor with special projects

Senior Operation Staff à Blue Dart-DHL Express Pvt Ltd
  • Inde - Bengaluru
  • juin 2007 à avril 2010

Job Responsiability:
 Co-ordinate the interface between ground operational departments in the company.
 Also in charge of preparing loading plans for each departing flight and conferring with supervisory personnel to ensure workers and equipment are available for air cargo and baggage loading
 Handling Inbound\Outbound of All Products of Organization
 Handling shipment tracking for outbound
 Proper tracking and scanning bags received into system, Using handheld scanning equipment and update on computer system.
 Capturing Data in Particular Software For Pickup Consignments
 Capturing Pod of Delivered Consignments Form Image Scanner
 Supporting For Other Branches
 Provide reports to management for operational performance, irregular operations,

Executive Operations à Deccan Cargo & Express Logistics
  • Inde - Bengaluru
  • mars 2010 à avril 2010

Job Responsiability:
 Manage all aspect of cargo operation. Managed inbound and outbound shipping, warehouse, and escalated customer service issues. Responsible for daily operations decisions and dealt effectively with all crises.
 Co-ordinate the interface between ground operational departments in the company.
 Also in charge of preparing loading plans for each departing flight and conferring with supervisory personnel to ensure workers and equipment are available for air cargo and baggage loading
 Handling Inbound\Outbound of All Products of Organization
 Handling shipment tracking for outbound
 Proper tracking and scanning bags received into system, Using handheld scanning equipment and update on computer system.
 Capturing Data in Particular Software For Pickup Consignments
 Capturing Pod of Delivered Consignments Form Image Scanner
 Supporting For Other Branches
 Provide reports to management for operational performance, irregular operations,

Front Office à Shiva Enterprises
  • Inde - Bengaluru
  • février 2005 à mai 2007

Job Responsiability:
 Manage office documentation
 Performe faxing, photocopying and filing duties
 Keep the record of daily Attendance/Overtime/Receiving cilent calls

Éducation

Baccalauréat, D.C.A
  • à Manipal Institute Of Computer Education
  • juin 2010

Level Of Study Name Of The Institution Examination Borad Year Of Passing D.C.A Manipal Institute Of Computer Education Manipal University 2010

Etudes secondaires ou équivalent, HEBS
  • à Junior Collage Sakaleshpur Hassan
  • mai 2003

Level Of Study Name Of The Institution Examination Borad Year Of Passing P.U.C Junior Collage Sakaleshpur Hassan Pre University Board, Bangalore 2003

Etudes secondaires ou équivalent, St ,Joseph Boy’s High School Chickmagalore
  • à PUC
  • avril 2001

Level Of Study Name Of The Institution Examination Borad Year Of Passing S.S.L.C St ,Joseph Boy’s High School Chickmagalore KSEEB, Bangalore 2001

Specialties & Skills

Overtime
Attendance
Receiving
Records
Security
Acrobat
Windows95/98/2000/Xp/Vista/Win7/Win8//Ubuent
Word,Excel,Power Point,Access,Project,Outlook,Photo Shop & Paint,

Langues

Anglais
Expert
Hindi
Expert
Kannada
Expert
Tamil
Expert
Telugu
Expert

Loisirs

  • Music , Cricket, Football , Travelling