مجموع سنوات الخبرة :4 years, 3 أشهر
Roles and Responsibilities.
• Worked on a project in client (Thomson Reuters) location.
• Project in build and up gradation of OS to WIN 10 for 1500 employees. Have team of 5 and Managing the team for deployment.
• Handling incident request.
• VPN troubleshooting and configuration (Cisco, RSA).
• Working on Service now ticketing tool.
• Handling Incidents and Task request.
• Resolving issues related to WIN 10.
• Updating Windows patches on server machines.
• Updating the day-to-day activities (ticket counts, escalations) to the Management.
• Working on escalations.
• Configuring virtual machines, storage accounts and AZ resource group.
• Design and deploy AZ backup.
• Managing resource group.
• Implement Azure load balancer.
• Migrating on-premises workload to Azure cloud.
• Worked on O365.
• Migration from on prem to o365
• OS patch updation
• Worked on file server\SharePoint