General Manager
PREMIUM BIKES
Total years of experience :25 years, 1 Months
Rural & Urban Sales
Rural & Urban sales
• Spearheading efforts across handling entire spectrum of functions pertaining to client servicing/business development and support; facilitating the processes of Sales & Channel Management and contributing towards enhancing business volumes & growth and achieving profitability norms.
• Formulating a competitive business development and sales strategy, uncovering/ creating new opportunities, identifying dynamic and flexible; deftly tracking market dynamics and strategies to counter competition for the effective outcome of increased and satisfied clientele.
• Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and improved market share; focusing on the product visibility to distributors & retailers increasing auto sales of entire product range; setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations.
• Rendering services to enable smooth flow of operations. Identifying scope for process enhancements for improved services & facilities; entrusted with the task of managing daily operations. Conceptualizing & implementing strategies for acquiring business from clients and utilizing potential of existing accounts.
• Shouldering the responsibility of reviewing & interpreting the competition & market information to fine-tune strategies whilst identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability and enhance revenue.
• Adroitly handling and maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving customer problems & concerns; sprightly identifying areas of improvement, ensuring prompt resolution of queries and grievances thereby ensuring customer delight.
• Developing new business partners to expand product reach in the market and coordinating with the dealers to assist them to promote the product; driving efforts across developing, managing and monitoring the performance of multi-skilled work force and ensuring smooth implementation of policies.
• Ingeniously rendering services to enable smooth flow of operations. Identified scope for process enhancements for improved services & facilities; monitored and controlled daily office operations; analyzed the competency grids and identified training needs for skill / competency up gradation.
• Determining the training needs, identifying training gaps & conducting programs to enhance operational efficiency of entire team to ensure profitability and maintaining productivity benchmark; recruiting training & monitoring the performances of Branch In-Charges to ensure efficiency in sales operations and meeting of Individuals & group targets.
• Reviewing activities for effective and inspirational leadership to the team, efficiently briefing on performances, guiding and training the team regarding customer service/product & process
Successfully managed the whole gamut of activities pertaining to providing finance services through different sources.
• Efficiently handled the various channels of distribution, distribution system and dealt with the channel partners in the market. Identified & appointed new channel partners to enhance business development while worked closely with the sales channel to ensure target achievements.
• Explored business potential & closely examined and assessed the requirements of the business, identified scope for improvement and accordingly assisted in organizing meetings to enable smooth flow of day to day operations; build and maintained healthy business relations with clients; mapped their requirements and provided them best solutions in terms of products.
• Drove efforts across developing, managing and monitoring the performance of multi-skilled work force; looked after overall performances of the staff while setting performance parameters, deadlines & work delegation for them & provided them various accolades to motivate them on regular basis.
• Organized sales promotional activities such as campaigns, Road shows with Dealers and events and other branding activities as a part of brand building and market development effort; identified, developed and nurtured new market segments for launch of products, thereby enhanced circulation & profitability.
• Analyzed the tasks assigned and accountable for optimal utilization of the resources and manpower in a cost effective way. Responsible for ensuring proper implementation of competent activations with processes, policies and quality norms as defined by the organization.
• Pioneered efforts across effective communication within the organization for strategic deployment of plans & policies; deftly managed whole gamut of administrative matters viz., providing solution to the team & Report Generation
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