Guest Relations Manager
Rzekka Resort
Total years of experience :2 years, 4 Months
Manage the guest details on daily basis.
confirm guest booking for events and parties.
Lead the front office staff.
workout on guest reviews and requirements.
« Able to make permanent Relations with Guest. « Confirmed their inqueries via phone calls, emails, sms and in present to make better experince « Ensure to guests in check-ins and check -outs upon arrival and leaving the guest. « Taking care of guest record on daily and monthly basis. « Follow the problem solving skills as per guest requirements.
« Greet and meet the guest with a smiling face. « Confirmed about booking or walk-in guest. « Provide a comfortable sitting according to guest preferance « Share are about upcoming events with guests . « Be Friendly and be positively while on duty .