Kirvy Genilo

Desktop Technician at Unlimited

• United Arab Emirates - Dubai
• My current job since August 2015

• Supporting end users onsite.
• Provide basic troubleshooting in any network related issue.
• Maintain local phone connectivity.
• Email Set up and configuration for end user. (Lotus Notes and Outlook)
• Installation & Configuration of Printers
• Provide basic troubleshooting in any network related issue.
• Hands on experience in PC and Laptop Repair - Software & Hardware Problems.
• Provide support for emails on mobile phones (Blackberry, IOS and Android)
• Setting up of Access points
• Handling and Troubleshooting Windows and MAC computers
• Installation and Maintenance of all user workstations (Security, Updating Anti-Virus (Symantec OS Application, etc.)

Engineer at VSS IT Development

• Philippines
• May 2014 to January 2015

Technical Support Engineer at TRANSMAN – IBM Global Process Services

• Philippines
• October 2010 to May 2014

Computer Technician at Transman - BDO Private Bank

• Philippines
• March 2010 to August 2010