Manager, Product Innovation & Technology
ICICI Bank
مجموع سنوات الخبرة :12 years, 7 أشهر
•Managed end to end planning, development and delivery of multiple simultaneous projects of different sizes, different lines of business and delivered products for 12 geographies of the bank
•Developed digital strategy to transform the bank into a major digital bank in North America
•Negotiated contract terms with a vendor that resulted in around 80% reduction in AWS costs and 60% reduction in the hourly rates for change requests
•Implemented automated policy management solution that improved productivity of HR team by around 60 %
• Reduced the resource cost by over 37% by effectively managing outsourcing strategies
•Managed various internal, external audits and ensured IT compliance reporting to HQ
•Monitored the upkeep of over 60 + critical and non-critical application for the bank which included ongoing legacy system enhancements
•Managed relationship with vendors and reviewed competitive, innovative solutions, in emerging technologies, that will address pain points of the business, automate the business process and ensured cost savings
•Collaborated effectively with stakeholders at various levels, including but not limited to Legal, Compliance, Business, Marketing and Operations to ensure end to end project governance.
Clients- TD Bank, BOA, Suntrust, SEB, Barclays, CIBC
• Managed requirement gathering process for digital Customer Centric Pricing and Billing solution, involving 3 complex applications resulting in the launch of minimum viable product(MVP) in less than 6 months
• Implemented best practices that ultimately helped to reduce regression testing time by 75%
• Managed product roadmap, designed product strategy and provided regular updates to senior management keeping them abreast of project status
• Led product design session meetings, backlog grooming sessions, sprint planning and review meetings resulting in product development as per the scheduled timelines
• Collaborated effectively with the Development and Quality Assurance teams to achieve the objectives for the product
• Developed product training and demos to sales, project delivery teams and clients, resulting in one Canadian Banking client signing up for joint development of the application
• Managed vendor relationship involved in User Interface development and testing and ensured that expected deliveries are done on time.
• Implemented risk based testing approach for faster deliveries.
Clients- Citibank N.A, World Bank, BMO, Deutsche Bank AG, RBS Group PLC, Mashreq Bank
• Performed gap analysis, in span of 2 months, on card acquiring system for a Tier 1 bank based in Middle East and provided recommendations on implementation of suitable product that enabled bank to achieve business objective
• Performed process maturity assessments for many Tier 1 banks to implement successful cost effective quality assurance organizations that reduced test cycles times by 30% and QA cost by 25%
• Responded to RFP for TCoE implementation project for a Tier 1 North American Bank resulting in winning multi-year TCoE contract for all the LoB’s of a bank
• Analyzed the internet banking portal of a large bank based out of Qatar and provided recommendations resulting in better user experience
• Led a team of 20 Testers in SIT phase for testing payments applications for a Global bank head quartered in Scotland and turning around the project from “Risk” to “On Track in a span of 1 month
• Managed UAT phase for core banking implementation for a global bank for Netherlands region, handling execution of more than 1000 test cases in span of 3 months and supported post implementation verification activities.
MBA in Finance
Bachelor of Science