Chief Executive Officer CEO
DAL TECHNOLOGY
Total years of experience :14 years, 10 Months
-Develop high quality business strategies and plans ensuring their alignment with short-term and longterm objectives.
-Lead and motivate subordinates to advance employee engagement develop a high performing
managerial team.
-Oversee all operations and business activities to ensure they produce the desired results and are
consistent with the overall strategy and mission.
-Make high-quality investing decisions to advance the business and increase profits.
-Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and
business ethics.
-Review financial and non-financial reports to devise solutions or improvements.
-Build trust relations with key partners and stakeholders and act as a point of contact for important
shareholders.
-Analyze problematic situations and occurrences and provide solutions to ensure company survival and
growth.
-Maintain a deep knowledge of the markets and industry of the company.
• Design and Present Industry solutions to Channel, Vertical Market and Government Customers
• Market analysis and identification of business opportunities.
• Manage all Wireless projects, changes, upgrades, releases, or installations.
• Translate business requirements into technical solutions.
• Manage day to day incidents and ensures problems are managed to conclusion.
• Develop strong relationships with customers to ensure continuous service improvement.
• Create & Design new IT solutions that can meet customer needs.
• Install & Implement various types of Cisco equipment (800, 1700, 2600, 1841, 2800, 3800 Routers; 2950, 2960, 3660, 3750 Switches.) and Installation and Configuration of wireless Controllers and Access Points.
• Provide Network implementations & solutions to wireless links.
• Installation and Configuration of WiMAX Sector Controllers & CPE (RedLine & InfiNet)
• Ensure all aspects of the network are fully functional to their optimum level (Monitoring using Paessler PRTG)
• Plan and schedule major network changes activities
-Explore innovative solutions, such as mobile and ICT-based solutions, to expand outreach via
technology.
-Improve the delivery of up-to-date content and help reduce costs.
-Design or work alongside database design team to establish and populate management information
systems.
-Develop the System Requirements Document that will help guide the development of Information
Systems, including plan for analyzing and presenting results against the Strategy targets.
-Prepare training material to strengthen use and data collected through harmonized referral registers or
other tools introduced Support front- and back-end development .
-Assist with the development of technology-based M&E tools, data collection methods, data quality
assurance measures
• First line support, work follow & incident management
• Handle escalations as per policies alerts and follow-up on escalated issues.
• Interact with a wide range of customer and technical issue.
• Provided first and second line support and managed solutions, network devices switch/router, located across multiple sites for Enterprise Solution Clients.
• Installing and configuring computer hardware operating systems and applications.
• Recommend and implement complete Technical Support solutions with SLA.
Installing and configuring computer hardware operating systems and applications.
Incident Management within information systems, raise Tickets to different internal Groups to resolve recurrent problems.
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Recommend and implement complete Technical Support solutions with SLA.
Monitoring and maintaining computer systems and networks.
Rapidly establishing a good working relationship with customers and other professionals (e.g., software developers).
Network Installation, monitoring & Troubleshooting for (LAN & WAN) wire & wireless.
System and network problems and diagnosing and solving hardware or software faults.
Responsibilities included planning, managing and implementing the Corporate IT strategy within this area, budgetary control, Backup, Security, Multimedia services, Telecom system and Facilities including procedural documentation.
Computer Network , Computer Architecture ,Real time Operating Systems , Data Base System , Robotics , AI Application , Pattern Recognition & Data Acquisition System , Microprocessor & Interfacing, Parallel Processing, Design Project, Web Page & Site Design, Design & Analysis of Algorithm, Programing Language, Analogue & Digital Communication
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