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Kobus فإن جارسفيلد, National Operations Manager

Kobus فإن جارسفيلد

National Operations Manager·Pep Africa

جنوب أفريقيا

دبلوم, Management

الخبرة العملية

مجموع سنوات الخبرة: 43 سنوات, 6 أشهر

National Operations Manager

سبتمبر 2016 - حتى الآن

Pep Africa

Luanda، انغولا

وجدت هذه الوظيفة عبر بيت.كوم

سبتمبر 2016 - حتى الآن

• Spearheaded operations risk management across multiple African countries, including Angola, Zambia, Mozambique, Zimbabwe, Nigeria, and Uganda.
• Oversaw a vast network of 400 retail stores and 8 distribution centers, ensuring compliance with risk management protocols.
• Led a dedicated team of 38 direct reports, fostering a culture of accountability and proactive risk mitigation.
• Implemented strategic initiatives that enhanced operational efficiency and reduced risk exposure across diverse markets.
• Developed and executed comprehensive risk assessment frameworks, aligning with corporate objectives and regional regulations.
• Collaborated with cross-functional teams to identify potential risks and devise effective mitigation strategies.
• Championed continuous improvement initiatives that contributed to overall business growth and sustainability.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Country Manager

فبراير 2015 - سبتمبر 2016

Pep Africa

Lagos، نيجيريا

فبراير 2015 - سبتمبر 2016

• Led operations as Country Manager for Pep Africa Nigeria, overseeing comprehensive business functions including profit and loss (PL) management.
• Managed a network of 50 retail stores and a distribution center, ensuring optimal performance and efficiency.
• Developed and implemented strategic initiatives to enhance operational effectiveness and drive business growth.
• Fostered a culture of risk management, identifying potential operational risks and implementing mitigation strategies.
• Collaborated with cross-functional teams to streamline processes and improve customer experience.
• Utilized data-driven decision-making to enhance profitability and operational performance across the region.
• Championed business development efforts, expanding market presence and driving revenue growth.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Managing Director

مارس 2002 - فبراير 2012

Epitome Trading [PTY]LTD

جنوب أفريقيا

مارس 2002 - فبراير 2012

• Led comprehensive general management operations, overseeing all facets of business activities.
• Drove store development initiatives, enhancing retail presence and customer engagement.
• Implemented strategic marketing campaigns that boosted brand visibility and sales.
• Managed financial operations, ensuring optimal cash flow and profitability.
• Spearheaded staff recruitment and training programs, fostering a skilled and motivated workforce.
• Cultivated strong customer and staff relations, enhancing overall satisfaction and retention.
• Oversaw inventory management and buying processes, optimizing stock levels and reducing costs.
• Achieved significant profit margins through effective operational strategies and risk management.
• Transitioned from role due to successful business acquisition.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

General Manager

يناير 2000 - مارس 2002

Weigh Save [PTY] LTD

جنوب أفريقيا

يناير 2000 - مارس 2002

• Led new store development initiatives, successfully launching multiple retail locations to enhance market presence.
• Oversaw buying and marketing strategies, driving sales growth and brand recognition.
• Managed staff recruitment and training programs, fostering a high-performance culture and reducing turnover rates.
• Implemented inventory management and stock control systems, optimizing supply chain efficiency and reducing costs.
• Coordinated the rollout of new stores, ensuring alignment with corporate objectives and operational standards.
• Developed risk management strategies to mitigate operational challenges in retail environments.
• Reason for Leaving: Pursued a better opportunity to leverage my skills in operations risk management and business development.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Branch General Manager

ديسمبر 1987 - يناير 2000

Metro Cash Carry

جنوب أفريقيا

ديسمبر 1987 - يناير 2000

• Led total store operations, ensuring profitability and efficiency across all departments.
• Oversaw recruitment and staff training, fostering a high-performance team culture.
• Managed buying and promotions, driving sales growth through strategic planning.
• Conducted regular stock-takes and implemented security measures to minimize loss.
• Streamlined receiving and dispatch processes, enhancing operational efficiency.
• Cultivated strong customer relations, resulting in improved customer satisfaction and loyalty.
• Directed franchise management and development, expanding business opportunities.
• Maintained strict cash and credit control, safeguarding financial integrity.
• Transitioning to an Operations Risk Manager role to leverage expertise in risk assessment and business development.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Branch Manager

يونيو 1986 - نوفمبر 1987

Checkers

جنوب أفريقيا

يونيو 1986 - نوفمبر 1987

• Led the store operations to ensure exceptional customer satisfaction and loyalty.
• Implemented strategic initiatives to enhance the customer experience, resulting in improved feedback scores.
• Oversaw inventory management and merchandising to optimize sales performance and reduce operational risks.
• Trained and developed staff to maintain high service standards and operational efficiency.
• Analyzed sales data and customer insights to drive business development and identify growth opportunities.
• Collaborated with cross-functional teams to streamline processes and enhance overall store performance.
• Ensured compliance with company policies and industry regulations to mitigate operational risks.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Owner Manager

فبراير 1980 - مايو 1986

Monaco / Springbok Supermarkets

جنوب أفريقيا

فبراير 1980 - مايو 1986

• Oversaw all aspects of store operations, ensuring optimal customer satisfaction and engagement.
• Implemented strategic initiatives to enhance operational efficiency and drive sales growth.
• Managed inventory control and supply chain processes to minimize costs and maximize profitability.
• Developed and trained staff on best practices in customer service and operational procedures.
• Analyzed performance metrics to identify areas for improvement and mitigate operational risks.
• Fostered strong relationships with vendors and stakeholders to support business development and growth.
• Championed a culture of safety and compliance, ensuring adherence to industry regulations and standards.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

التعليم

Piketberg High School

ديسمبر 1999

ديسمبر 1999

دبلوم، Management

جنوب أفريقيا

Dec 1999 Metro management program Company/In-house Certificate (Henly Management program) Management / marketing / customer relations / problem solving / stock management /budgeting / productivity /admin management. The study I did was. THE SUPPORT RELATIOSHIP BETWEEN METRO CASH CARRY [FRANSHISE HOLDER] AND THE FRANCHICE CUSTOMERS [LUCKY SEVEN/ FOUR SQUARE / SEVEN ELEVEN]

Skills

General Management

Expert

Risk Management

Expert

operations

Expert

Wholesale Sales

Expert

Store Management

Expert

STORE DEVELOPMENT

Expert

PROJECT MANAGEMENT

Expert

BUYING

Expert

Procurement

Expert

CASH-FLOW

Expert

Credit Control

Expert

CUSTOMER RELATIONS

Expert

INVENTORY MANAGEMENT

Expert

MARKETING

Expert

RECRUITMENT

Expert

RETAIL MANAGEMENT

Expert

TRAINING

Expert

Project Control

Expert

Customer Driven

Expert

Wholesale Sales

Expert

Store Management

Expert

اللغات

الانجليزية

متمرّس

الأفركانية

متمرّس

التدريب و الشهادات

الشهادات
Business Risk Management
Aug 2016
التدريب
IN HOUSE TRAINING THEORY /PRACTICAL TESTED BY TRAINING DEPARTMENT
METRO CASH CARRY MANAGEMENT TRAINING
Dec 1987

الهوايات والاهتمامات

sports / growing orchids