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Koffi Samson  GABLA , Salesperson

Koffi Samson GABLA

Salesperson ·Yellow Flower Trading Co LLC

United Arab Emirates

Bachelor's degree, Business Management

Work experience

Total years of experience: 2 years, 10 months

Salesperson

March 2022 - November 2022

Yellow Flower Trading Co LLC

Dubai, United Arab Emirates

March 2022 - November 2022

Greeted persons entering the establishment, determine nature and purpose of visit and direct or escort them to specific destinations .
Provided information about establishments, such as the location of departments or offices, employees within the organization, or services provided .
Acquired knowledge of clients products and procedures .
Efficiently handled inbound and outbound calls to resolve overseas customer queries .
Build a good customer base to explore opportunities to cross-sell & up-sell, obtain a referral to further prospects where appropriate .
Operating and monitoring all surveillance security systems, cameras within the control centre in an efficient manner and in compliance with the operating procedures, legislation and best practice .
Recording all events, incidents, and actions taken in a clear, legible and accurate written format .
Providing efficient and courteous radio and telephone answering service and deal efficiently with all enquiries during the game .
Maintained a secure system for providing data in accordance with the regulations and also to ensure the security of the control room and equipment is maintained at all times and report equipment failure to the chief security officer or manager .
Observed and monitored children's play activities .
Communicated with children's parents or guardians about daily activities, behaviors, and related issues .
Employed full time as a member of kid's club staff and retail staff for summers .
Ensured all policies and procedures of the kids club are followed by staff, children, and the parents or members .
Participated and entertained children with games or other activities, movies, supervise, on activities, administer first aid if needed .
Accurately process sales using cash registers, scanners or equipment .
Stay up to date on all promotions and special offers .
Accurately calculate discounts and special offers .
Issue receipts for payments received .
Served dining guests for lunch and dinner shifts, as well as private parties and catering events, in a fast-paced and popular fine dining seating .
Seated guests, took orders, and delivered food and beverages accurately, efficiently, and with a friendly attitude.
Memorised daily specials and large drinks menu to push customers on the most appropriate food and beverage options .
Learned authentic Arabic and French cuisine items and drinks pairing knowledge to give proper suggestions for any clients taste .
Scheduled and coordinated activities for children's birthday . Took food orders and distributed food and birthday cake .
Facilitated creative and entertaining children's birthday parties schedule party arrivals and check-in locations .
Cleaned and organized for events attend to client needs set up for client event receptionist schedule client appointments telemarketing promotions .
Communicated and collaborated with parents to ensure their child's party went exactly as planned .
Organized and led all aspects of the parties including greeting guests, facilitating group photographs .
Hosted and coordinated children's birthday party assisted any guests no matter the tasks live performance every hour restocking .
Received compliments online .
Assign staff members to housekeeping chores and inspect their work to guarantee that the required levels of cleanliness are being reached .
Plan staff shifts and make replacements as needed .
Cleaning, stocking, and supplying designated facility areas ( dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning )
Stock and maintain supply rooms .
Notify management of occurring deficiencies or needs for repairs .

Company industry:
Retail & Wholesale
Job role:
Sales

customer service

February 2020 - February 2022

Immersive Experiences DMCC , Dubai, United Arab Emirates

Dubai, United Arab Emirates

I found this job using Bayt.com

February 2020 - February 2022

Greeted persons entering the establishment, determine nature and purpose of visit and direct or escort them to specific destinations .
Provided information about establishments, such as the location of departments or offices, employees within the organization, or services provided .
Acquired knowledge of clients products and procedures .
Efficiently handled inbound and outbound calls to resolve overseas customer queries .
Build a good customer base to explore opportunities to cross-sell & up-sell, obtain a referral to further prospects where appropriate .
Operating and monitoring all surveillance security systems, cameras within the control centre in an efficient manner and in compliance with the operating procedures, legislation and best practice .
Recording all events, incidents, and actions taken in a clear, legible and accurate written format .
Providing efficient and courteous radio and telephone answering service and deal efficiently with all enquiries during the game .
Maintained a secure system for providing data in accordance with the regulations and also to ensure the security of the control room and equipment is maintained at all times and report equipment failure to the chief security officer or manager .
Observed and monitored children's play activities .
Communicated with children's parents or guardians about daily activities, behaviors, and related issues .
Employed full time as a member of kid's club staff and retail staff for summers .
Ensured all policies and procedures of the kids club are followed by staff, children, and the parents or members .
Participated and entertained children with games or other activities, movies, supervise, on activities, administer first aid if needed .
Accurately process sales using cash registers, scanners or equipment .
Stay up to date on all promotions and special offers .
Accurately calculate discounts and special offers .
Issue receipts for payments received .
Served dining guests for lunch and dinner shifts, as well as private parties and catering events, in a fast-paced and popular fine dining seating .
Seated guests, took orders, and delivered food and beverages accurately, efficiently, and with a friendly attitude.
Memorised daily specials and large drinks menu to push customers on the most appropriate food and beverage options .
Learned authentic Arabic and French cuisine items and drinks pairing knowledge to give proper suggestions for any clients taste .
Scheduled and coordinated activities for children's birthday . Took food orders and distributed food and birthday cake .
Facilitated creative and entertaining children's birthday parties schedule party arrivals and check-in locations .
Cleaned and organized for events attend to client needs set up for client event receptionist schedule client appointments telemarketing promotions .
Communicated and collaborated with parents to ensure their child's party went exactly as planned .
Organized and led all aspects of the parties including greeting guests, facilitating group photographs .
Hosted and coordinated children's birthday party assisted any guests no matter the tasks live performance every hour restocking .
Received compliments online .
Assign staff members to housekeeping chores and inspect their work to guarantee that the required levels of cleanliness are being reached .
Plan staff shifts and make replacements as needed .
Cleaning, stocking, and supplying designated facility areas ( dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning )
Stock and maintain supply rooms .
Notify management of occurring deficiencies or needs for repairs .

Company industry:
Entertainment
Job role:
Customer Service and Call Center

Education

University Of Ghana

July 2017

July 2017

Bachelor's degree, Business Management

Ghana

Skills

Communications
Expert
Communications
Expert
Commercial Awareness
Expert
Commercial Awareness
Expert
Hard Work
Expert
Hard Work
Expert
Team Player
Expert
Team Player
Expert
Event Management
Expert
Event Management
Expert
Organization Skills
Expert
Organization Skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Hospitality
Expert
Hospitality
Expert
Cold Calling
Expert
Cold Calling
Expert
Store Management
Expert
Store Management
Expert
Product Knowledge
Expert
Product Knowledge
Expert
Microsoft Power Point
Expert
Microsoft Power Point
Expert
Team leadership
Expert
Team leadership
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

Arabic

Beginner

French

Native Speaker

English

Native Speaker

Hobbies and interests

Traveling
Sport
photography