Koko Meddeman

• Coordinated 360 diary management and gatekeeping for the Head of Europe
• Managed high-volume inboxes, prioritising and responding on behalf of the Head of Europe
• Handled all interactions and communications with employees at all levels, including other executives, external vendors, and clients
• Developed and maintained an action tracker to enhance team productivity by monitoring tasks and projects, ensuring timely completion of tasks
• Arranged international travel, including booking flights, accommodations, and visas, and crafted detailed itineraries adhering to travel policies
• Processed expenses and reimbursements through SAP Concur promptly, ensuring accuracy
• Recorded annual leave and monthly timesheets, authorising the annual leave and expenses of direct reports
• Planned and coordinated department events, including managing meeting details, preparing agendas, and ordering meals
• Managed sensitive information during corporate restructuring with complete confidentiality
• Coordinated and prepared for monthly board meetings, including agenda setting and minute taking
• Organised large workshops and meetings independently or in collaboration with other Executive Assistants
• Coordinated onboarding schedules with HR for new leaders and their teams
• Provided ad hoc project management support by tracking project progress and highlighting risks
• Coordinated client visit arrangements, including hospitality and travel
• Managed social event budgets, ensuring cost-effectiveness, and held regular catchups with stakeholders, finance, and HR to keep track
• Organised and led social events, including the Christmas Party and Annual Offsites
• Implemented and maintained administrative systems
• Managed personal, family, and household tasks.

• Enabled revenue growth through outreach to prospects via phone, email, and social media
• Set up appointments for the sales team, meeting monthly outbound meeting goals
• Cultivated and qualified new inbound leads into qualified meetings
• Prepared PowerPoint presentations and case studies for prospects
• Maintained the CRM (Salesforce) with up-to-date information
• Handled multiple tasks efficiently in a dynamic environment

• Simultaneously managed the calendars of the CEO, COO, and Chair, optimising schedules to enhance efficiency
• Took minutes at Executive and Board meetings, ensuring thorough follow-up on actionable items
• Assisted in preparing agendas for meetings and distributed them to attendees
• Handled office and stock control management and induction for new starters
• Processed invoices and expenses for Board and Executive members accurately and timely
• Coordinated travel arrangements and conference bookings as required
• Ensured professionalism, confidentiality, and discretion with all materials
• Efficiently managed diverse tasks and adapted to changing priorities
• Typed, compiled, and prepared reports, presentations, and correspondence
• Managed a junior PA, providing guidance and leadership

• Managed administrative duties and maintained up-to-date CRM records
• Organised company events, improving team cohesion and company culture
• Coordinated extensive diary management for the Sales Director
• Took precise minutes during meetings and ensured follow-up actions
• Coordinated complex international travel, including monthly trips to Asia
• Proofread emails, documents, and contracts
• Acted as a liaison with internal, external, and international teams
• Arranged dining reservations for client visits and internal events
• Processed expense reports for the sales team
• Handled multiple tasks efficiently in a dynamic environment

• Managed diaries for the Business Development Manager and Senior Account Managers
• Set up weekly and monthly sales meetings, taking minutes and actions
• Made outbound calls (150 calls per week) to engage with and pre-qualify prospects
• Tracked and monitored all lead activity in the CRM system
• Followed up with prospects who responded to marketing activities
• Organised virtual events

• Assisted the Head of Buying with email management and scheduling meetings
• Managed the lifecycle of purchase orders from production to warehouse delivery
• Collaborated with e-commerce and press departments for product launches
• Assisted the design team in styling products for online display
• Coordinated events and managed logistical arrangements
• Liaised with suppliers, ensuring timely delivery and payment processing

• Live-in Personal Assistant
• Assisted Zandra Rhodes and the Studio Manager with all design studio aspects
• Managed household administration and staff supervision
• Organised diaries, meetings, and travel arrangements
• Oversaw finances and budgets
• Typed, compiled, and prepared reports, presentations, and correspondence
• Set up private sales and managed client orders
• Acted as press contact during London Fashion Week